Lesson two
Ask simple questions to find out about a topic during a face to face, phone conversation or videoconference about work-related topics.
Find out about your...
Topics suggested.
Living in Costa Rica
Othes´s daily activities at work
The town where othes´s live
Othes´s family
Othes´s major and tasks related
the university othes´s study in
Othes´s work
Othes´s hobbies
Othes´s hard and soft skills
Othes´s inconveniences at work
General information about a telephone conversation or message
Practice the following example.
A: Hello! (name) speaking.
B: Thanks, can I talk to ( the person you are looking for)
A: Sorry! He/she is not available. Can I take a message?
B: Yes, please. Tell hin/her.......(message)
https://www.cerebriti.com/juegos-de-idiomas/responding-to-news
Video
Choose a topic. Talk about it and at the end, ask 3 questions about your topic to clarify. You can not repeat topics previouly selected.
Reading and listening practice
During work-related discussions in person, over the phone, or via videoconference, asking straightforward questions is an effective way to gather information about a topic. When you're talking with colleagues or supervisors about your job, it's crucial to understand the details and requirements clearly. By asking simple questions, you can obtain valuable insights and ensure that everyone is on the same page. For example, if you have a project meeting scheduled, you might ask questions like, "What are the project goals?" or "What is the timeline for completion?" These questions help clarify expectations and responsibilities. Similarly, when speaking with clients or customers, asking direct questions can assist in identifying their needs and providing better service. Whether you're in the same room, on the phone, or using videoconferencing tools, the art of asking clear, concise questions can lead to more productive and successful work-related conversations.
Certainly, here are five "wh" questions based on the previous reading:
What is the significance of asking straightforward questions during work-related discussions?
When should you consider asking simple questions in the workplace?
Where can you apply the strategy of asking clear questions, whether in person or virtually?
Why is it essential to have a clear understanding of job-related details during discussions?
How can asking direct questions benefit your interactions with colleagues, supervisors, clients, or customers in a work-related context?
Listening
True/False: Asking straightforward questions during work-related discussions is not an effective way to gather information about a topic.
True/False: It's important to clarify expectations and responsibilities by asking simple questions during project meetings.
True/False: Asking direct questions can be beneficial when speaking with clients or customers.
True/False: The strategy of asking clear questions is only effective in in-person conversations.
True/False: Work-related discussions can take place over the phone or through videoconferencing tools.
True/False: By asking clear, concise questions, you can ensure that everyone understands the details and requirements.
True/False: Simple questions can help identify the needs of clients and improve customer service.
True/False: The reading suggests that asking straightforward questions leads to less productive conversations in the workplace.
True/False: It is essential to have a clear understanding of job-related details during work-related discussions.
True/False: The art of asking clear questions can contribute to more successful work-related interactions.
Asking over the phone and other devices.mp3