Target vocabulary
Making a polite request:
Can I..?
Can you…?
Could you/I…?
May I….
Would it be ok if I….?
What can I do?
Do you mind..?
Do you know how to…?
Other expressions:
Do you want to ________________?
Would you please tell me how to ___________?
Can you help me with ____________?
Could / Can you please _______________?
What about / How about doing/opening/etc ___________?
Do you want me to___________?
Sample Language
EXAMPLE 1
Sample Language
A: Sam. Can I ask you something?
B: Sure. What can I do for you?
A: I don’t know how to synchronize the system. Can you go over the steps with me?
B: Sure. Ok get the information of your account. IT sent it in an email. Go to www.itssystems.com and register. Log in and go to the browse tab. Enter the account number. Select go to client account. Select the client’s parameter configuration and then create a new user and password for that configuration. After that, plug the device in and log in online to synchronize it with the server and there you go.
A: Ok. I think I got it. Can I ask you again for help in case I need it?
B: Sure no problem buddy!