Creating a Child Incident

A Child incident needs to be raised for the below mentioned reason(s). Please refer below the tables to know the details that needs to be captured against each line item:

1. Wrong Product

2. Damage Product

3. Missing Product

4. Empty Package

5. Order Delayed

6. Fake Delivery

7. Refund not received

8. Pick Up issue

9. Cancel return pick-up

10. Payment Issue

11. Extra amount charged

12. Re attempt delivery

13. Customer mobile number update

14. Delivery address update

15. Coupon code not working