UNFPA personnel have identified trust and respect as important characteristics of our aspirational culture. Trust is key as it helps promote confidence, rather than skepticism, about what your colleagues are capable of and what their intentions are. Trusting environments also tend to lead to greater team satisfaction because they encourage greater autonomy, minimal bureaucracy/over-management, and more.
Respect is linked to trust, and it is important in the workplace because it lets personnel know that they are valued both as a person and for their professional achievements, abilities, and qualities. Respect within the workplace not only creates a positive working environment, but also reduces stress, and increases collaboration and productivity.
In the 2021 Global Staff Survey, 84% of UNFPA staff reported that they felt that they were treated with respect at work and 83% stated that they trust and respect the Executive Committee. While these numbers are high compared to the organizations, we compare ourselves with in the Global Staff Survey, there is still room for improvement.
Against this background, the key themes throughout this module focus on skills that can be developed as you find a way to exhibit trust and respect in your own behaviours. In addition to this, the module features ways of building trust and forging a respectful culture as a component of leadership. In this context, leadership is seen as a mindset and skillset that anyone, regardless of their level or title at UNFPA, can build within themselves and nurture in others.
As we aim to promote and uphold our aspirational culture, this module explains and explores the following concepts to support more trusting and respectful behaviours at UNFPA.
Below are some of the key techniques that are included in Module 1 and that aim to help you demonstrate trust and respect in your daily interactions at work.
Identifying signs of burnout
The term 'burnout' is used to describe severe stress and in some cases, depression-like symptoms, as a result of work. Burnout can have an impact on your physical and psychological health and can also affect your security and the security of your team and beloved ones. Some of the common signs of burnout that you can look out for in your team and for yourself are included in Module 1. To find out more, download Module 1 and refer to Page 12.
A "traffic light check-in" to signal (un)healthy workloads
The traffic light check-in can be added as a standing agenda item at team meetings and is a simple way for team members to communicate their workload quickly and easily and to identify capacity that can be redistributed. The check-in can, therefore, also help to identify team members who are at risk of burnout. To find out more about the traffic light check-in, download Module 1 and refer to Page 15.
A checklist for deepening your emotional intelligence
Emotional intelligence (EQ) refers to our ability to sense others' emotional state, but also to recognize and manage our own emotions in response to various stimuli. Much like IQ, there are always ways to deepen our EQ. To find a checklist that can act as a daily or weekly activity to help deepen your EQ over time, download Module 1 and refer to Page 17.
Three steps to embrace vulnerability
Vulnerability is about embracing uncertainty, risk and emotional exposure in order to deepen your relationships. Evidence suggests that when leaders express a degree of vulnerability in their style of communication and leadership, it yields more engaged and productive behaviours in employees. To find out more about vulnerability and how to embrace it, download Module 1 and refer to Page 28.
Demonstrating integrity in the workplace
Integrity is the quality of being honest and having strong moral principles, and while it can be complex to visualize, it is important that we embed integrity in every element of our work. Integrity is a core cultural norm across UNFPA, that needs to be demonstrated by everyone at every level. To learn about 13 behaviours that will help you demonstrate integrity in the workplace, download Module 1 and refer to Page 36.
Click on the images below to download a range of templates, tools, and guides that you can use for individual, partner, or team activities to get a better understanding of how to demonstrate trust and respect in the workplace and thus, contribute to promoting UNFPA's aspirational culture.
The purpose of the pulse survey is to assess to which extent UNFPA personnel are already embodying trust and respect in their daily interactions. This will help us understand whether UNFPA is moving in the direction of its aspirational culture and which additional actions are needed to fully actualize it. Please take two minutes to fill out the form below. Your reply will remain anonymous.
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