Mark has been working to transform the culture of organisations - educational, charitable and commercial - for over a decade now. Change is hard. Clearly, one size does not fit all, but there are approaches and philosophies which fit beautifully together. That was Mark's initial thought on seeing Roy deliver a session several years ago, and it has only become stronger and more evident with time. His particular expertise - seeing how to apply contemporary technologies and working practices to the problems of communication and collaboration in all human organisations - can add something which helps UC become more than the sum of its parts. We're smarter together, and often the smartest person in the room is the room itself...