Throughout graduate studies, students will work with three main entities at the University. There may be others depending on individual circumstances, but all students deal with the Graduate School, the GSSP office and the One Stop Office. This section provides a brief description of each. In addition, a brief description is provided below for the ISSS office since we have international students in our program.
The Graduate School sets policies and rules that affect all graduate students at the University. They are the final authority in handling major disputes and/or interpretations of policy involving doctoral students.
This office provides assistance to all University students dealing with issues across the University regardless of degree or program. One Stop provides services to students online, by email, on the phone, and in person. They can provide expert advice on questions or concerns about registration, financial aid, student accounts, billing, payments, and veterans’ benefits. More information on One Stop can be found at http://onestop.umn.edu.
The Graduate Student Services & Progress (GSSP) office is the final stop for many of the milestone forms described in the step by step journey. The GSSP office maintains the official Graduate School milestone database used by the University to determine student progress and degree conferral. Many of the online forms on the Graduate School’s website are administered by the GSSP office. The GSSP office also performs checks of student records prior to key milestone steps and generates key exam forms not available online. GSSP offices are located at 333 Robert H Bruininks Hall, 222 Pleasant Street SE, Minneapolis, MN 55455. They can be contacted by email at gssp@umn.edu or by phone at 612-625-3490.
The ISSS office provides many services to the University’s international student community. ISSS works with students and scholars holding F, J, H, and O visas with issues that can affect their visa status. ISSS also provides counseling to international students and scholars about academic, personal, and family matters, as well as issues of cross-cultural adjustment and professional integration upon returning home. For international students, many processes and special registration options involve the ISSS office (i.e., requesting reduced course load, maintaining legal visa and employment status, traveling outside the United States). More information about ISSS and its many services can be found at http://www.isss.umn.edu.