Embedded Files
Wilmer – “The sociable”
“I generally use canvas and zoom for collaboration and drive the conversation to facilitate better teamwork.”
About Wilmer
Wilmer is pursuing a Bachelor of Science in Computer Science at the University of Michigan, Ann Arbor. He likes trying out many different types of operating systems, such as Microsoft Windows and macOS. He is proficient in programming and statistics.
Goals
§ Canvas could allow people to unenroll courses as it is too many
§ Canvas should have an appointment system built-in the tools
§ Canvas could customize what type of emails should be announced
Frustrations
o Not really know each other is a difficulty engaging in a group
o Feel difficult to motivate new people that I haven't met yet in a group
o Time limit is a challenge in encountering group work
Tasks
Dealing with time zone difference in group work
Keeping casual and light to facilitate better teamwork
Creating more interesting environment with collaboration
Chloe – “The leader”
“I need to approach all teammates in the super quiet room when act as a leader.”
About Chloe
Chloe is an undergraduate at the University of Michigan, Ann Arbor. She is pursuing a Bachelor of Science in Information. Her research interests include human-computer interaction, data science, social media, social computing, and computational social science.
Goals
· Must ensure everybody comfort zones and go from there
· Knowing each other teammates strength and weakness
· Needs to get the ball rolling in a group most of the time
Frustrations
o No one wants to make initiative to interact
o Potential distraction wasted a lot of time
o Having trouble to coordinate a time together
Tasks
§ Filling out when2meet in the first meeting
§ Every group work needs to have a leader
§ Open communication and respect
Scenario 1
Wilmer logs onto the canvas to check assignment due dates, see announcements from the professors and mail any questions.
With the assignment deadlines being tight on canvas. He decides he wants to schedule a meeting for his group work.
He finds an online scheduling tool which allows him to pick the time availability table. He selects the time he is available and fills in his data of his identity.
Realizing the convenience of doing this online directs his column at encouraging tool users to find time in common and schedule it together.
Scenario 2
Chloe logs onto the when2meet to register her name, select available time from Monday to Sunday and wait to find time together.
With the time differences being a problem on when2meet. She decides she wants to use the most efficient time for her group work.
She finds an online collaboration platform which allows her to share screen for discussing ideas with teammates. She uses multiple breakout rooms and divide it to smaller people.
Realizing the convenience of doing this online directs her intention at encouraging tool users to participate actively in the online collaboration platform.
Journal
The goal of my personas is to make stereotypes as accurate as possible about people who I have interviewed before while the scope of my personas is online collaboration tools for group work. Based on these, I chose what to highlight with each of my personas by looking at their unique quotes or statements about group work. Their specific goals of group work and frustrations are insights about my interview participants that I want to communicate to anyone who would want to design something for these students. I would argue these insights are important for meeting their needs because they would provide the best solutions to get out of their problems in group work. If I am asked to use personas in the future, I will approach creating and using personas by categorizing each different race to leverage their advantages while avoiding their disadvantages. My scenarios could be used in later stages based on the findings that are provided in each scenario to evaluate potential solutions against the user needs they represent.
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