timeliness
communication
professionalism
customer service
being open to feedback
flexibility and adaptability
patience
provided SCC uniform must be worn at the desk
headphones are not permitted at the Info Desk
voicemail should be checked throughout your shift
please connect with appropriate staff if you need assistance with a task
all Info Desk work will need completed prior to personal device use or personal work
no personal phone calls while at the desk.
ask questions if you need support or clarification!
Ania (Accounts, Payments and Portal): 60005
Maddi (Leasing): 68001
Lawrance (Leasing): 68337
Olivia (higher level resident concerns and accommodations): 45812
Caroline (service desk, package, keys, mail, and student employment related inquiries): 63312
SCC Resident Life (low level roommate issues or RA position inquiries): 46621
Facilities: 62749