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If you have technical trouble with online activities, first troubleshoot your own computer/internet access. If you can't figure out what's wrong, contact your instructor right away with the number of the activity and a screenshot. (How to take a screenshot: https://www.wikihow.com/Take-a-Screen-Shot-(Screen-Capture).
Late work will not be accepted if the technical trouble is not reported immediately.
Need McGraw Hill Connect Help?
Need McGraw Hill Connect Help?
Can't log in to Canvas?
Can't log in to Canvas?
Email LTS@uic.edu for support or visit the Student Guide for Using Canvas on the UIC Learning Technology Solutions website.Â
Other computer problems?
Other computer problems?
Are you having trouble connecting to the UIC network - including WiFi? Having trouble logging into Canvas even after you've followed the instructions here? Think you might have a computer virus? Need help installing your UIC Microsoft Word?
The ACCCeSS Helpdesk offers FREE hands-on help to UIC students with these issues and more. They have multiple locations throughout campus and are open late. Check out their website for more information - http://accc.uic.edu/service/acccess-helpdesk
Credit for late work due to technical difficulties:
Credit for late work due to technical difficulties:
If you have a technical difficulty, send your instructor the name of the activity and a screenshot of the problem page.
How to take a screenshot: https://www.wikihow.com/Take-a-Screen-Shot-(Screen-Capture) or your email exchange with Pearson Tech Support.
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