Apple Support

Contact Apple on 1300 968 979 and ask whatever question you may have about your device.They will be most supportive on most issues.

Apple support is available for a period of 3 months from the date of purchase and from 8:30am to 8:30pm EST (Sydney time). You will need to have your iPad with you when you call. Apple will ask for specific identification that will be found on the iPad.

Apple iPads have a 12-month warranty. If you purchased the bundle from our authorised Apple Reseller, you would have had the opportunity to include in your package the AppleCare+ Protection Plan, which means that you will have a total of 2-years warranty on your device. If you purchased your iPad from a retail outlet, we encourage you to purchase AppleCare+ from Apple online or from an authorised reseller.

"AppleCare+ provides expert telephone technical support and up to two years of additional hardware coverage, including up to two incidents of accidental damage, each subject to a service fee.