To identify usability challenges, I conducted usability testing by observing faculty members performing common grading tasks, such as accessing the gradebook, entering grades, and configuring grade items. Observations focused on tasks that participants found confusing, difficult, or frustrating. Key insights guided the identification of pain points and informed design updates.
Incorporating real user experiences, I framed key challenges as pain points and tailored design solutions to address them directly:
Navigating the Interface
Pain Point: Faculty struggled to access the "Gradebook setup" screen due to unintuitive dropdown menu placement.
Solution: Redesigned dropdown menus with prominent green buttons, enlarged caret icons, and clear hover effects for better visibility and usability.
Adding Grade Categories
Pain Point: The "Add" button’s subtle design and placement made it hard to locate.
Solution: Enhanced button visibility with a light gray background. Tutorials were updated to guide users.
Accessing Grade Item Settings
Pain Point: Subtle icons for grade item settings were hard to find.
Solution: Light gray backgrounds made icons more noticeable, improving ease of use.
Entering Grades
Pain Point: Faculty struggled to access the "Gradebook setup" screen due to unintuitive dropdown menu placement.
Solution: Redesigned dropdown menus with prominent green buttons, enlarged caret icons, and clear hover effects for better visibility and usability.
Custom CSS was used to implement these updates:
Dropdown menus were redesigned to improve visibility and navigation.
Icons were updated with light gray backgrounds to enhance visibility.
Tutorials were revised to address remaining usability challenges.
Through user-centered design, this project improved the Moodle gradebook interface by addressing user pain points and aligning the interface with faculty expectations. These enhancements demonstrate the impact of usability research on creating intuitive and efficient digital experiences.