SmartCare Troubleshooting
- First Step is to Clear Cache and Cookies
1. Navigate to the top right-hand corner of Google Chrome and select the (3 snowman dots) icon.
2. In the menu that populates, select MORE TOOLS.
3. In the Sub-menu that populates, select CLEAR BROWSING DATA.
4. Please select TIME RANGE and set to ALL TIME.
5. please check BROWSING DATA, CACHED IMAGES & FILES, AND COOKIES & OTHER SITE DATA.
6. Select CLEAR DATA.
Once this has been completed, please attempt to sign back in at My.Smartcare.com to confirm if this resolves the issue.
