Surface Pro Basics
Here you will find tips on how to make your Surface Pro work for you.
Here you will find tips on how to make your Surface Pro work for you.
STEP 01
Restart and Update
Restarting and updating helps keep your computer running efficiently and can often speed up performance.
Restart at least 2x weekly
Restart at least 2x weekly
Update when prompted
Update when prompted
STEP 02
Power/Sleep Settings
Adjust your Power/Sleep settings to ensure your device does not slip into sleep mode during instruction. Alternatively, you can use the Keep Awake Extension.
STEP 03
Tools/Equipment
Ensure you have all the tools/equipment you need for your Surface Pro.
*When using your docking station, make sure you plug the blue USB-C cable
into the port with the computer💻 icon!*
STEP 04
Troubleshooting
If your Surface Pro is acting up and isn't functioning properly, try this step first before reaching out for support.
Hard Reset
Hard Reset
Hold down the power & volume + button for 15-30 seconds.
Then, turn your SP back on.
