Outlook and M365 (Microsoft Office)
To use Outlook, Excel, and other Microsoft Office applications on ProContractor cloud the Activate Shared computer Activation feature is required. More Info about it here
As an alternative, your team can export to CSV and then open the exported CSV file on their local computer to open the file.
You might find more about your current subscription by going to https://account.microsoft.com/services and looking for Subscriptions or by asking your IT about it.