Embedded Files
An approved anti-virus (AV) software solution will be deployed on all ThingLogix IT assets where AV services are required or supported.
The AV software will be properly installed and maintained. In addition, the AV will automatically perform a full scan at least monthly and on access scanning of all new files and media. This policy will flow down to the IT equipment used by any 3rd parties. System administrators will ensure the AV automatically checks for and downloads updates from the vendor’s servers or from a trusted source within the IT environment. All incoming and outgoing Internet traffic will be routed through dedicated servers and other network devices that provide AV scanning.
Suspicious e-mail traffic (messages and attachments) will be marked as spam and routed to the correct folder based on Google Gmail spam analysis.
The additional measures listed below should be followed to further reduce the risk of infection:
- ensure the AV is always running and, pro-actively checking for updates
- never open mail, files or macros from an unknown source. Report any suspicious occurrences through FreshDesk
- never download and install Freeware or Shareware from the Internet,
- always scan any removable media (CD, floppy disk) from an unknown or untrusted source before using it,
- back-up data and configuration settings regularly and store the back-ups in a safe place,
- Files should always be stored on Google Drive rather than local computers; although Google Drive local PC replication is allowed
- delete spam, chain and other junk email
Controls Against Mobile Code
Controls Against Mobile Code
- Malicious and Mobile Controls are managed through GSuite Security Services.
Mobile and Malicious Code Control Process
Mobile and Malicious Code Control Process
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