Information Technology

The IT Support Technician program gives students the skills needed to work in computer and digital information-related industries. Students will receive training in both technical skills and the necessary soft skills to succeed as an IT support technician. Instruction will focus on basic IT support, troubleshooting hardware and software issues, basic networking, and security. Students will also be taught appropriate customer service skills related to the IT industry. This program was designed with support from local industry leaders and is perfect for students who want to develop skills to make them competitive in the local job market.

The IT Department offers three separate certificates:

IT Support Technician program students will receive training in both technical skills and necessary soft skills in basic IT support, troubleshooting hardware and software issues, basic networking, and security.

Network Technician program students will learn the skills necessary to secure a network by developing network access and maintaining documentation while providing reference and support.

Security Technician program students will learn to plan network installations, order and mount appropriate equipment, and understand industry standards and documentation.