Tips & Troubleshooting

Login Tips for WLCSD Tools

Links to tools with login reminders

Accessing Your H Drive from HOME

Use Classlink! See get start handout

Using a computer

Using mobile device

Email Archive

Click here for emails sent/received prior to 11-01-2016. (Click on the Advanced and accept the certificate then click on the gray icon to access email)

Click here for emails sent/received after 11-01-2016. How-to guide

PDF Forms Tips

WLCSD Forms

How to Create a Digital Signature with Adobe Reader (2 min)

How to complete, sign, and eMail a WLCSD PDF form (3 min)

* Be sure to save PDF forms to your computer and fill them out using Adobe Reader (not in your browser). *

Google/GSuites for Education

• GSuite Learning Site
• Q & A website for parents
• List of approved Chrome apps and extensions (fill out a help desk ticket to request additions to this list)
• Common Questions about Chromebooks

Leaving the District? What to do with Electronic Files

General Issues

• My Computer won't turn on
• I'm having trouble getting the Internet on my laptop (video by David Hollowell, WLW Hi-Tech Intern)
• My Touchpad troubles
• Turning on/off the Wireless
• Keyboard Shortcuts
• My laptop gets very warm/back-lit keyboard

Classroom Technology

• Removing YouTube Distractions
• I'm not getting sound from my Juno Speaker (video by David Hollowell, WLW Hi-Tech Intern)
• My Juno Speaker is frozen
• I'm having trouble connecting and using my document camera (video by David Hollowell, WLW Hi-Tech Intern)
• How do I record a lesson?
• I'm having trouble with my interactive whiteboard (video by David Hollowell, WLW Hi-Tech Intern)
• How do I get my projection to fill the full screen?

Windows 10 and Office 2016

• Setting Default Apps (video by David Hollowell, WLW Hi-Tech Intern)
• Accessing Outlook Client from Home
• Pinning to Start/Taskbar
• What is Cortana?
• Personalizing Office 2016
• Duplicating and extending your desktop to an external monitor or projector (video by David Hollowell, WL Hi-Tech Intern)
• The computer text is very hard to read
• Trouble opening Office Documents
• Adding a Signature to Outlook
• PowerPoint keeps forcing my computer to Extended Desktop

Connecting to the Wireless Network

Click on the wireless icon at the bottom right of your screen. Choose to connect to the WLCS-Monitored Wireless. Once connected, a web browser will pop up with an authentication screen. Here, you will enter your school username and password, as shown on the right.

See handout for connecting to the wireless from personal devices (laptop, chromebook, phone). Thank you Amy Stasak for putting this together.