Roommate Mediation Presentation
Roommate Mediation Presentation
Embedded Files
Roommate Mediation and Conflict Resolution.pptxRoommate Mediation Agenda
Roommate Mediation Agenda
1) Introduction- state who you are and your role
2) Setting Ground Rules and Expectations
a. Using appropriate language (no profanity)
b. Participate and actively engage in mediation (remind them you are not there to solve their problem, just facilitate).
c. Use “I” statements
d. Time limit- 1 hour
e. Listening and not just hearing
f. Remind them that switching rooms may not be an immediate option and that regardless, they will have to live with people in the future and Must develop strategies to live with people now.
3) Ask them if they have any expectations for us as facilitators.
4) Allow each resident to take turns speaking.
5) Make sure they do not interrupt: If they want to say something, they can write it on a sheet of paper and say what they wanted to say during their turn.
6) Discuss the root of the problem (ie; communication, respect, etc.)
7) Come up with SMART goals (specific, measurable attainable, relevant, agreement)
8) Revisit roommate agreement
9) Conclude mediation and ask them if they have any questions
Follow up E-mail Template
Follow up E-mail Template
After you meet with the residents individually to gather information, you will then e-mail them to schedule a mediation.
Hello, I am _________ the RA for Housing _______.
I am e-mailing to schedule a mediation to ensure that each resident has their voice heard while discussing ideas/solutions in a neutral environment with my self and RA _________ to create a livable environment. Please respond to this e-mail with dates and times you are availability this week.
If you need assistance at anytime, please utilize the resources below.
Below are a few ground rules to keep in mind before the meeting:
Please treat each other with respect, allowing each other the opportunity to present their ideas and solutions without being interrupted.
Please be prepared to discuss the main issues that are occurring in the apartment so that it can be addressed.
Please do not focus on things that did not work in the past, but instead, let’s focus on the future you all would like to create moving forward living together.
Please be aware of body language and tone when communicating about issues.
If there are any concerns, please contact the following resources:
Resident Assistant on Duty Contact Information
5:00pm-12 midnight during the week Monday-Friday and weekends 9:00 am-12midnight Saturday-Sunday.
A100 RA Duty Phone:609-833-1145
Lakeside Lodge RA Duty Phone:609-833-1143
Atlantic City RA Duty Phone: 609-464-0808
Stockton Cares
Stockton Cares facilitates a culture that enables students to thrive personally and academically throughout their time at Stockton. By connecting students to resources both on and off-campus, we foster resilience and self-advocacy in students that allow them to navigate crises, emergencies, personal difficulties, and unforeseen circumstances and empower students to achieve their full potential through individualized assistance and tailored interventions.
Location: Campus Center Suite 243
Telephone:609-652-4645
care@stockton.edu
Learning Access Program
Location: J-204
Office Hours: Monday-Friday: 9:00 AM - 5:00 PM
Telephone:609-652-4988
lap@stockton.edu
Academic Advising
You can contact us via phone or email
Location: Campus Center Suite 242
Office Hours: Monday-Friday: 8:00 AM - 5:00 PM
Telephone:609-652-4504
Health Services:
Location: WEST QUAD 108
CALL FOR AN APPOINTMENT:
Office hours: Monday-Friday 8:30am-5:00pm, Wednesday 8:30am-7:00pm
Clinic hours: Monday-Friday 9:00am - 3:40pm, Wednesday 9:00am-5:40pm
Telephone:609-652-4701
wellctr@stockton.edu
Location: J-204
Hours: Monday-Friday 9:00am-5:00pm
Telephone:609-652-4722
counseling.services@stockton.edu
Self-Help-Therapy Assist Online
Telephone: 609-652-4722
wellctr@stockton.edu
Stockton Police Department
Location: Stockton Police Station on 101 Vera King Farris Drive Hours: 24/7
Telephone:609-652-4390
Women's Gender & Sexuality Center
F-103
101 Vera King Farris Drive
Galloway, NJ 08205
(609) 626-3611
24/7 hotline (609) 849-8473
wgsc@stockton.edu
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