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Access Assistance

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Find Training

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Review FAQs

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Go to Tips & Tricks Library

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Submit a Help Request

Accessibility

CDOT is continuing to improve the user experience and applying accessibility standards to ensure equitable access for all. Our websites and applications are aligned with WCAG 2.2 Level A and AA, and they are designed to meet the State of Colorado Technical Standard TS-OEA-002 and House Bill 21-1110. In compliance with 8 CCR 1501-11, Section 11.11, CDOT shall make reasonable modifications to policies, practices and procedures in an effort to ensure CDOT programs are accessible to individuals with disabilities, and to ensure nondiscrimination against persons with disabilities. For assistance with this tool, refer to the CDOT Accessibility Statement webpage.

Support & Troubleshooting

If you have reviewed the resources available on this website and in the Tips & Tricks Library but still have an issue, follow our three-tiered system for support below.

In-System Guided Help

Users' first tool to resolving issues is Guided Help. Check Guided Help to see if there is in-system, step-by-step guidance for a particular task.

Region Rep

When Guided Help help doesn't provide an answer, users should tap their Region Rep. Reps help troubleshoot and/or escalate issues.

Help Requests

When a Region Rep is unable to help, users should submit a Help Request. Click here to start a new request.

Help Requests

Help Requests allow all users to submit requests for help. Help Requests are reviewed within 72 hours. Once you fill out the Help Request form, be sure to submit it to Workflow.

Help Requests is an in-system function. If you are unable to log in to PMWeb, please contact your region representative. If you need to request access to PMWeb, please refer to our Access Assistance page.

Need additional help or training?

Submit a Help Request

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