Monthly Payments FAQs

After one full term has been completed at Stagecoach, you can choose to move to monthly instalments. 

How do monthly payments work?

Rather than paying per term, we divide the cost across the whole year. Payments are taken every month (even while Stagecoach is not running during the Summer). This helps keep the monthly cost lower.

Here's some examples of how we calculate the monthly fees:

• Termly fee = (£360 × 3 ) ÷ 12 = £90

• A £1 transaction fee is added = £91/month

For Early Stages:

• Termly fee = (£180 × 3 ) ÷ 12 = £45

• A £1 transaction fee is added = £46/month

For 2 x Main Stages siblings (the sibling gets half-price fees):

• Termly fee = (£360 + £180  × 3 ) ÷ 12 = £135

• A £1 transaction fee is added = £136/month

When and how are payments taken?

Payments are taken on the 5th of each month, however this can be modified - just contact us if you'd like to change the date.

You can use Direct Debit, Standing Order or regular Tax-Free Childcare/Childcare Vouchers payments.

Payments should be made one month in advance - so for example: if term begins in September, the first payment towards that term should be made in August.

Is the two-week trial fee subtracted from the cost?

Yes, the £25/£50 is taken into account and applied to your balance.  

How do we know our account balance?

We are soon implementing a new IT system which will allow you to log in to your account. In the meantime, you can request a copy of your account balance at any time by emailing us. 

If you decide to leave Stagecoach, you'll either have a final balance to pay, or a refund may be due if you are in credit. 

What if we decide to leave Stagecoach?

When you sign up after a two-week trial, you commit to a minimum of one full term. If you leave during the term, any remaining fees due for that term will be immediately payable at that point. 

We require commitment of at least one full term as we close our registers after the first few weeks - so we cannot offer the space out to another child. It's also really important for consistency that our students are there every week, as we work towards performances and shows at the end of term.

What is the notice period if my child is leaving?

You must inform us in writing (email is fine) by the end of the current term.

What if we haven't let you know by the end of term that we're leaving?

In this instance, half a term's fees in lieu will be payable, regardless of whether any classes are attended.

Do we have to re-enrol each term?

No - we prioritise our current students and reserve them a space, so you never need to re-enrol. If you haven't told us by the end of term that you're leaving, we'll automatically assign a space for your child.

Are there any charges for Direct Debit?

We charge a £1 transaction fee as outlined above.

Please note that an admin fee of £2 will be charged for failed payments. Please ensure your nominated account has funds available when the Direct Debit is due to avoid this.

If a Direct Debit mandate is cancelled by you without informing us first, an admin fee of £5 is charged. If you need to cancel your Direct Debit for any reason, please ensure you communicate this to us to avoid any charges.

Can we pay monthly in our first term?

In your first term with us at Stagecoach, we ask that full payment is made up front. If you can not afford to make the whole payment in one lump sum, please email us and our accounts team will discuss options with you.