Retail Tech

Solution Summary

SoundGraph goes above and beyond when providing expertise such as the technology of retail tech for efficient store operations through collaboration with various retail brands.

We provide convenience to employees and new customer experience (CX) to customers by implementing technologies that can effectively manage and operate them based on our understanding of various problems in store operations. Especially, increasing number of stores provide services with retail tech applied to the entire process from the management of receipt of orders through various channels to the pick-up orders by customers.

SoundGraph provides solutions tailored to each store characteristics based on various technologies and features preferred by brand companies, and provides updated technology and technology advances through constant feedbacks on operations.

Major Features

• Check the order information received via various channels in the kitchen and provide advanced pick-up services to customers (KDS, BDS, NDS, CND, Pickup Zone Tray, etc.)
• Media that can display product information or brand contents connected with social media contents such as in-store spaces, sales stands, etc.
• Digital menu board and brand contents display media connected with IoT sensor, NFC proximity sensor, motion sensor, button sensor, door sensor, etc.
• Provide technology that maximizes internal management and customers’ experiences considering a category and a concept of a store

Solution Configuration

• Display: Displays information by installing the appropriate display for the solution you are using.
• Sensor: Provide services with the technologies using various sensors such as IoT sensors, vision cameras, and IR sensors.
• Other equipments: Provide convenience through integrating with external devices such as NFC readers, transparent displays, kiosks, etc.
• Solution integration: When introducing a retail technology solution, it is necessary to integrate with the internal information (menu, order, inventory, etc.) of the brand company and can be developed through API.