SVUSD IT Department

Helpdesk

Welcome! We are here to help you with our all your tech needs. Please choose one of tech support options below.

We are open Mon-Fri, 7-11am, 12-4pm . View office location πŸ‘ˆ

  1. Submit a Ticket

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πŸ‘‰ Create a new ticket (via Incident IQ)
A work order will be automatically generated and IT will contact you ASAP. Alternatively, you can email your request at helpdesk@sonomaschools.org

When to use:

  • πŸ‘‰ General Tech Support: I need help with network, software, SIS or hardware issues.

2. Call Us

For urgent matters requiring immediate assistance please call extension #7000 or 1 (707) 933-4085.

3. Make an Appointment

Use this option if your issue doesn't require immediate attention:

  • πŸ‘‰ Technology Orientation: I'm new to the district or have received new technology (hardware or software) and need training / tech orientation.

  • πŸ‘‰ Cisco Phones: My Cisco phone doesn't work as expected or I have questions regarding general functionality.

4. View Our Online Resources

We offer a number of training videos and online resources covering the various technologies used in our district:



SVUSD IT Department - Location and Times:
20000 Broadway, Building "C", Sonoma CA 95476.
We are open Mon-Fri, 7-11am, 12-4pm - View a Map