SVUSD IT Department
Helpdesk
Welcome! We are here to help you with our all your tech needs. Please choose one of tech support options below.
We are open Mon-Fri, 7-11am, 12-4pm . View office location 👈
- Submit a Ticket
Recommended
👉 Create a new ticket (via Incident IQ)
A work order will be automatically generated and IT will contact you ASAP. Alternatively, you can email your request at helpdesk@sonomaschools.org
When to use:
👉 General Tech Support: I need help with devices, network, software, SIS or other hardware issues.
2. Call Us
When to use:
For urgent matters requiring immediate assistance please call extension #7000 or 1 (707) 933-4085.
3. Make an Appointment
When to use:
Use this option if your issue doesn't require immediate attention:
👉 Technology Orientation: I'm new to the district or have received new technology (hardware or software) and need training / tech orientation.
4. View Our Online Resources
We offer a number of training videos and online resources covering the various technologies used in our district:
👉 Remote Learning Training & Resources for Staff: Learn how to use common teaching tools such as Go Guardian, Google Classroom, Zoom, Google Meet, iOS apps, etc.
SVUSD IT Department - Location and Times:
20000 Broadway, Building "C", Sonoma CA 95476.
We are open Mon-Fri, 7-11am, 12-4pm - View a Map
20000 Broadway, Building "C", Sonoma CA 95476.
We are open Mon-Fri, 7-11am, 12-4pm - View a Map
