Smith Account

Complete Set Up of Your New Smith Account

Note for newly hired employees: You will receive temporary Workday login credentials to begin the onboarding process first, then receive Smith account credentials once onboarding is complete.

1. For all new account holders, your Smith Account information and initial log in instructions will be sent to your non-Smith email address.

2. Next, you must reset your temporary password to a secure, permanent one that is known by only you. 

   • Select this link (smith.edu/changepass) and log in with the temporary password provided in your email.

   • Follow the instructions on the page to reset your password. Password must be 14 characters or more. To select a strong password, follow our Password guidance.

   • The next page will either display "Success" or "Try Again".

3. Next, it is required to enroll with Duo for secure two-factor authentication. 

4. Once you have enrolled your device with Duo, you will be able to log in to Smith applications using your Smith Account.

Active Smith College Students, Faculty, Visiting Faculty and Staff

Your account provides access to the following applications and services:

• Smith email and email address, <username>@smith.edu through Google.

  • • Note: You can access your mail in several ways including through the portal, via portal.smith.edu, mail.smith.edu, or gmail.com. Gmail.com locations require you to enter your full email address (username@smith.edu) and your password to log in.

• eduroam Wi-Fi network access 

• Smith computers in libraries and labs across campus

• Library resources

• Workday 

  • • Note: Incoming students will receive a separate email message regarding Workday Access after setting up their Smith account.

• Moodle

• Printing services 

• Google Workspace (Docs, Sheets, Slides, etc.)

• LinkedIn Learning

• Smith Portal at portal.smith.edu

• Additional resources 

Five College students, high school students, Smith course auditors, and SSW Certificate students

Your account provides access to the following applications and services:

• Lab and classroom computers

• Library resources

• Moodle for class materials

• Connect2Smith Wireless network

Your account does not provide access to Workday.

Note for returning students: If you have taken a class in a previous semester, your Smith account will be reactivated automatically after registering for a new class. Look for an email notifying you that your account is active, along with instructions for changing your password if you don't remember it. 

If you need assistance, contact ITS. 

Alums

Alums may request a Smith forwarding email address, but they do not have a regular Smith account. Smith graduates can request an alum OneCard anytime after they graduate. Learn more about alum resources.

New alum? Check out Graduating From Smith.

Make sure your current personal email address is on file to receive updates from Smith and ensure access to benefits. You can do this through The Network, the Contact Information webform, by emailing smithierecords@smith.edu, or by calling 413-585-2036. For Alumnae Relations and Development contact information and FAQs, visit the Staff and Alum Directory.

Changing Your Smith Account Username

Your Smith username is the sequence of characters in your email address before the "@" symbol. To make any changes to your account username, send a request to ithelp@smith.edu. 

Reasons to do so include if you:

• Have legally changed your name.

• Want your preferred name initial(s) to be reflected in your username.

This change may require a few days to take effect after the request has been processed. 

Note: If you are a Five College student, change your name at your home institution before submitting the change to Smith.

This information refers to changing your Smith account username only. The process to change your legal or preferred name begins in Workday. For more information, visit the Workday help articles:

• Change Your Legal Name (Students)

• Change Your Legal Name (Faculty & Staff)

• Check & Update Your Preferred Name (Everyone)

For information on changing or resetting your Smith Account password, visit the Smith Account Password page.