Money Back Guarantee

For returns and exchanges within our Money Back Guarantee period, please follow the next steps.

You will need the following information:

 -Your latest order number.

 -You will also need the email address you used to place your order.

Please click here to complete the form located here with this information, and you will be guided through the process: 

**Please be sure to correctly choose REFUND or EXCHANGE so we can process your return correctly.**

Send your item back along with your RMA#  written on a piece of paper to : 

Freepost RUCG–GKCK–TTAH

QMS

Artington Manor Farm

Pew Corner

Old Portsmouth Road

Artington

Guildford

GU3 1LP

**Your RMA # is our way to identify your parcel when received in the warehouse. Therefore, we kindly ask you to write it on your package or on a piece of paper and put it in your package when you send it back to us.**