IT Management is the process of overseeing all matters related to Information Technology operations and resources within an USABCO Industries.
IT management ensures that all technology resources and associated employees are utilized properly and in a manner that provides value for the organization. Effective IT management enables USABCO to optimize resources and staffing, improve business processes and communication and enforce best practices.
This procedure describes the system of information technology processes at USABCO (Pty) Ltd and covers:
1. Executing information technology projects
2. Carry out planned maintenance
3. carry out backups and restorations
4. Respond to Ad Hoc User Requests and Problems
5. Procurement
6. Scheduled System and Security Reports
7. Develop reports for managers
8. Publish scheduled reports