Buying property was a confusing process for me – so, I wanted to share my learning, centralise the steps that take you from start to finish and publish the tools I made and used to guide my decision-making.
I also felt a connection with a speech delivered by Treasurer Josh Frydenberg, announcing the release of the Royal Commission into Financial Services Final Report at a Press Conference outside Parliament House on Feb 4 2019:
"Let me be clear, personal responsibility for financial decisions rests with those who make them." Full transcript here.
The decisions you make are your own responsibility, and whilst the banks could do (a lot) more to make their products clearer, support buyers in making good decisions by providing better advice, they might not - and that's why I want to help.
I've spent a lot of time creating the tools, together with this information. If it saves you time on your quest to buying property - consider donating to me via this link, or at the bottom of any page.
Whilst I've taken care to ensure the information provided, and the tools I've built are accurate, all information is provided as-is. In no event am I liable for any loss caused, whether due to negligence or otherwise arising from the use of, or reliance on, the information provided directly or indirectly, by use of this website.
The information on this website, as well as the downloadable content are subject to my terms of use.
When I started looking for a loan, before calling anyone or doing anything - my expectations were:
I would be asked a series of questions, to ensure the loan was right for me.
I would come prepared, to make the process as efficient as possible, but assumed there would be things I had not considered, given I did not consider myself an expert.
I would find all the information I would need in one place.
Completing the 'pre-approval' process with several banks, I wasn't asked anything I didn't already have an answer to - and that made me nervous.
At the time, having never had a loan of any kind before, I couldn’t identify why their basic questions and accepted answers were inadequate – but in retrospect, I'd sum it up as follows:
Current Expenses – Banks wanted to know my spending across different categories - Different banks had different categorisations - some wanted the answers in a spreadsheet, some wanted it verbally over the phone. All the banks I spoke to were willing to rely on what I said - But none of them tried to quantify how ‘sure’ I was.
e.g
Over what period had I made the estimates?
Did I typically exceed the estimates?
Were there any significant expenses their categories hadn't captured?
etc
The banks offered no cross-checks to validate my expenses against, or suggestions to better track my expenses.
Future Expenses – None of the banks I spoke to considered the type of property I was interested in – sure, they asked for a suburb, unit? townhouse? freestanding? But this left much to the imagination:
e.g)
Was the house I would accept 'as good as new'? Or did it need to be torn down? The difference here obviously influences my ability to make repayments - and the costs are an unknown to me
Banks (perhaps deliberately) are not helpful at explaining their own product features
If interest rates rise by x% - can I still meet repayments? How much would that impact my lifestyle?
If I pay a $300 yearly fee to get an offset account – How much would need to go into that account per month for it to pay for itself?
What benefit is there to me to use an offset account vs a redraw facility? Why do 2 lenders with very similar facilities have substantially different comparison rates?
No brokers I saw assisted with the above in any way beyond what the banks did.
The loan application is a big part of buying property – but it’s not the only part, and banks / brokers do not assist with the other pieces, despite the fact these things are mutually inclusive.
So, with those issues in mind, I wanted to capture the end-to-end process, and share the tools I used to guide my decision-making.
My hope is that you will gain 4 things from this site (in order):
1. Information about the process itself (and the order you should approach it)
2. Information about terminology banks use that you'll have to get familiar with
3. Answers to the questions you have
4. Tools to help you make decisions
If this is your first time here: Don't panic, you've probably noticed this page is quite long, with a hefty looking scroll bar that you're only about 20% through.
This structure is intentional. When I was researching, I found myself following link after link on different websites. I had a lot of questions, and I'd try to answer those questions in the order I thought the process occurred in - reading an answer then leads me to another question. But no matter how many questions I had, or answers I read, I never felt I clearly understood the process itself.
Please do a first-pass of reading on this page before clicking-through to answering any questions - as the answers may involve content you haven't read yet.
This page specifically avoids using any banking terminology - it's a strictly entry-level, conversational overview to the end-to-end process.
After you've read this page, you'll want to:
See this page to start building your repertoire of banking terminology. That page poses many questions you can follow-up after you've read it.
See this page, which addresses all the questions I had myself or heard from others.
See this page of tools to help you make decisions - which contains expense tracking, serviceability calculators and inspection score sheets.
I strongly recommend you skip those pages for now, as they are not key to understanding the overall process.
I chose not to number the steps - since technically speaking - all of the steps prior to signing a Contract of Sale can happen in any order - I've placed them in the order they are in as I believe this best facilitates good decision-making.
Having said that, I don't mind telling you there's 15 steps by my count. Realistically, there's only 2 steps that take more than a few hours.
Below is a timeline of how someone buying property (who has read this website) might play out.
The key here is that the pre-work happens before you buy, you go in knowing the steps, and can quickly act. Without the pre-work, trying to settle a loan in 30 days would be extremely stressful.
Understand your financial position
Do you track expenses? Not just 'am I in the green at the end of each month?' Do you really track them?
If The Bank of Spiteri asked you: How much do you spend on groceries in a month?
Would my representative catch your eyes glancing up, as you guesstimated some figure?
Building confidence in understanding your expenses translates 100% into confidence in being able to afford a property.
Most steps in this process take hours or days. This is 1 of 2 steps I'd expect to take a much longer amount of time - give it the time it deserves for your circumstances.
If you've never tracked expenses before - and until I publish a tool I use - try this:
1. Log in to the bank account you use for day-to-day transactions.
2. Download a statement in some format you can edit (Excel) - aim for 6 months worth as a start
3. Open the file, create an additional column and for each row, fill in that column to represent a category to describe the expense (ignore rows about income).
4. Once you've done this, filter that category column you made and make some notes about what each category costs per month,
5. Assign a number to how much you'll spend on each category next month
6. At the end of the month, go back to step 1 and repeat for just that new month - see how close you were:
If you estimated under what you actually spent - go back to step 1, and download the previous 6 months to what you originally categorised.
Work backwards and categorise the whole year, or two, or three - until you can accurately gauge the cost of a category.
Once your estimate works out to a little over what you actually spent - you're ready to start doing further forward-planning - keep reading, we'll dive into numbers and financials under pre-approval.
Workout what loan structure and features interest you and identify which banks which offer that combination
You'll find detailed guidance on this section over on my buying property terms page - but again, if this is your first time here, read on for now.
Get pre-approved
I've included this as a 'step' because of how frequently I was asked whether I had it - you'll be surprised how little is required to be 'pre approved'.
Pre-approval is not binding
Think of pre-approval less as 'I'm financially ready to buy this property', and the bank will fully support me'
... and more as 'This bank doesn't have external factors that would prevent me from buying this property'
The scenarios I can see where a bank might 'decline' at this stage are based off:
(A) The bank isn't allowed to take more loans of the loan you're applying for (i.e Owner Occupier or Investment)
(B) The bank isn't allowed to take more properties of the type building type you're applying for (freestanding houses vs townhouses vs apartments)
(C) You've saved less than 5% of the property value you want to buy
(D) There's issues with your credit rating (i.e you frequently fail to repay debts on time)
You can't control A or B - and they can't (and arguably shouldn't) help with C or D.
If you want pre-approval guidance to help give you confidence - see my earlier advice, that this confidence comes from understanding your expenses.
Do a credit check on yourself
These are free - I used https://dnb.com.au/personal.html. If you have credit cards, postpaid phones, rental repayments and maybe missed repayments in the past - see what info this gives you. If missed repayments has affected you in the past, consider how you would justify this, and why it wont happen again.
Consider your ideal settlement period
There's a gap of (usually) at least 30 days from the time you buy, to the time you get the keys. There's a few reasons for this:
The existing owner needs to find a new place to live
You'll need to end your lease, or sell your existing property
You'll need to pack and organise gas, water, electricity and internet at the new property.
Shortlist the suburbs you want to live and validate those are affordable by:
Checking realestate’s recently sold map to see rough pricing guides.
Find a building and pest inspector (if you do them at all, or do it yourself)
There's 3 issues here:
Similar to loan pre-approval, these inspections are not binding. So if your pest inspector misses a pre-existing termite infestation, there's no recourse for you - other than to try and get the cost of the report refunded, which would be the least of your problems.
Secondly, best case scenario - the building inspection document is going to tell you what needs fixing (you could get tradesman to quote these things for free). Hypothetically, there's a sagging floor near the bathroom, this is because at some point, the tub overflowed and the floorboards were damaged, there's no immediate issue, but replacing the boards will cost $5,000 sometime in the future... Would that knowledge really prevent you from purchasing?
Thirdly, if you're buying at auction, spending money on inspections ahead of knowing you'll be the future owner is a costly gamble - and is potentially partof the reason people 'compete' at auction - they already have a financial investment in the property.
Conveyancer's do the following:
Organise any relevant government grants
Give your bank the Contract of Sale
Determine the breakdown of Council Rate payments between the vendor and you, from the date of settlement
Organise the water account to be in your name
Book a time for settlement with the vendor's agent and your bank
Determine the breakdown of funds needed to complete settlement
None of the tasks are especially complicated - but there's several reasons you don't want to do this yourself:
In the event of a short settlement period, you'll be time poor
In the event you miss something, you're liable and already <the deposit amount> out of pocket.
In the event a conveyancer misses something, they are (to some extent) liable, and have indemnity insurance to cover these costs on their end.
Some conveyancers will include a 'second property free' contract of sale review. But do consider the 'cost' you're paying should you not need a second one reviewed.
This is where it gets serious
Go to inspections and narrow-down the style of property you're after
This is the other step that tends to take a much longer amount of time - give it the time it deserves for your circumstances.
Find a contender
Now is the time to enage the building inspector, pest inspector and conveyancer to review the contract.
Buy the property
Decide on a loan and get unconditional loan approval
For auctions, this happens after the fact - not before.
If you have any reason to doubt whether your loan will not be approved - do not bid at an auction.
For private sales, you can specify any terms you like:
Subject to Finance is very common, although undesirable for the seller - given the process of getting a loan approved can take several weeks.
Organise gas, electricity, phone and internet
Your conveyancer takes care of turning on water, unless you're DIY'ing the conveyancing - don't forget to call your water provider to organise turning off water at your (soon to be) previous place.
Complete Settlement
Settlement includes several costs you may not be aware of - see my self-assessment tool to find out more.
Pack your stuff & Move in. You did it!
So, now you know the process. I'm sure you have more questions, or would like further details on financials
Before I can answer your questions, you'll need to speak banking language - which you can learn here.
Now, read this page, which addresses all the questions I had myself or heard from others.
You're now ready to make sense of this page, which contains expense tracking, serviceability calculators and inspection score sheets.