Offboarding

The first step in the offboarding process is to fill out the 离职审批&流程表Resignation Form. The Foreign HR Manager has this form, and you can sit down with him/her to fill out the form. The first sheet in this form covers information about the resignation, and the second sheet is a workflow of various tasks that must be handled before the employee leaves.

When staff leave Shang Learning, there are several tasks that must be completed.

Health Insurance for this person must be canceled. Christine will handle this, but you must inform her.

Visa must be shifted or cancelled. Christine will handle this, but you must inform her.

There are several tasks that need to be taken care of when a foreign employee leaves Shang learning:

• Clarify with the direct manager of the employee to check if there are any special considerations for this employee
• Health insurance needs to be cancelled
  • Ask employee if they want to continue on the health insurance, paying for 100% of the cost from the date of separation, or if they prefer to cancel it
• Visa/work permit needs to be cancelled
  • Figure out if the employee is going to leave China or to go to a different company
• Within one week of employee leaving (unless circumstances demand otherwise)
  • Access to Gokuai needs to be revoked (Ta-Wei is the only super admin, and you should ask Ta-Wei to remove the person's access)
  • Access to Trello needs to be revoked (for each team this person is on, the team leader needs to remove that person from all the board they are on, and then remove this person from the team (generally this will be Ta-Wei, Nini, or Lei))
  • Access to CRM needs to be revoked (Fan controls this)
  • Access to Shang email needs to be revoked (Fan controls this)
• Make sure salary gets paid (pro-rated if needed, explaining to the teacher the calculation)
• Decide based on the specific situation whether or not it is appropriate to widely announce this person's leaving
• Remove employee from Salary Sheet
• Take off contact sheet
• Contact list needs to get updated
• Do an exit interview, have a conversation with the employee about why they are leaving (if voluntary)
  • We generally want to learn why an employee is leaving, with the goal of discovering what we should be doing better as an organization. For example, if the employee is leaving because we pay too little money, that is useful information for us to have. Similarly, if an employee leaves because their direct manager treats them poorly, this is useful information for us to have. At the very least, try to learn the answers to the following two questions:
    • Why is this person leaving our company?
    • What are the good aspects of having worked here?

Get Your Money Back Before Leaving China!

As highlighted in this article, if you leave China you can get back the social insurance money that you have paid during your employment in China.