設計定義&過程概述
這次工作營的目的是創作一套利用設計思維解決問題的工具、流程。
在我們討論出來的設計定義為:設計就是解決問題的過程。無論是不是設計上的問題、一般生活上的阻礙或是瓶頸也可以利用設計思維的模式去解決或是歸納出新方法去嘗試。首先我們碰到問題時,深入探討問題的真正根源以利朝向真正需要的解決方向是重要的第一步;接著分析問題的相關領域好找到關聯性的解決方案。最終步驟是驗證找到的解決方案是否實際達到解決一開始的問題,達成目標。
Definition of Design & Design Process
What we define as design is the process of solving problems. Not only the problems with design, but also those we encounter in daily life. We can use the tools of Design Thinking to broaden the possibility of solution. When we're facing a new problem, to know the exact core of problem is the first thing to do. Then explore the broadness of possible solution. Validate the executed idea to see whether it works or not is the final step.
工具介紹
我們發展出一套" 問題解決包"(problem solving kit) 的紙本工具。內容物包含:三階段的筆記本,一隻靈感激發的筆,和以利隨身攜帶的提袋。
Tools Introduction
We developed a paper tool set called Problem Solving Kit, which includes three notebooks (each for one of the phase in design process), a pencil that can inspire you, and a handbag that makes the whole set easier to take with.
最初到最終的改變
過程中發展各階段的名稱時,最初是用驚嘆詞的感性字彙去做表達,像是WHY?、OH !、WOW !的驚嘆詞,讓使用者在
接觸工具時容易理解內容,使用上也會更上手。不過在最終階段仍以發現、拓展、驗證來歸類三階段的順序。
From the Beginning to the End
At the beginning of defining the process, in order to make it easier to understand and apply, we use simple words like WHY?, OH!, WOW! to represent our design process. While in the end, we replace the words with more accurate terms like Discover, Explore, and Validate.
設計一套解決問題的工具其實是非常主觀的。最後我們認知到,不管是怎樣的方法,終究是一種引導類的工具。最後解決問題的手段還是來自問題擁有者本身的在過程中所激發出的可能性解決方法,因此並不能說工具依定百分之百有效。但是另一層面上,使用工具的使用者也藉此了解到,設計過程、設計方法是怎麼一回事,而這就是此次工作營的目的,讓設計師和非設計師之間有一個簡單易懂的溝通管道。
It's very subjective to design a set of tools for problem solving. In the end, we know that no matter what kind of tool we use, they all play the role as facilitating tools. Which means, we cannot say that the tools we develop must work 100%, whether the problem could be solved or not depends on the tool-users themself. On the other hand, non-designers can also learn to use design thinking for problem solving, and this is what the workshop aim for: Build a way for designer and non-designer to communicate easily.