Refunds and Cancellations
If you change your mind or decide to cancel your place because of injury, illness, lack of training or other reason then unfortunately the organisers of the race will not be able to refund your entry fee. This is the norm for races throughout the UK, the main reason being 'committed costs'. Services, equipment and materials will have been purchased based on the numbers entered. When you enter we have a responsibility to provide all that is necessary to make the event a success. There can be no exceptions to this rule. For similar reasons, we can't offer deferrals to our other events either.
In addition, no refunds can be given if the event has to be cancelled or postponed due to circumstances that are outside the organisers control.
Full Terms and Conditions can be found here.
As keen runners ourselves we feel this should be the norm for all events. Sadly some of the bigger events will not do this as their pricing/budget structure relies on the fact that 10-20% of athletes will not turn up to the race. This can mean that some runners will run with a number registered to another athlete. This often leads to category prizes being incorrectly awarded and could potentially lead to the family of an injured or seriously ill athlete being giving either the wrong information or not being contacted at all.
If you can no longer run and you have someone who would like to take your place then you can do this yourself by logging in to the on-line entry provider you used to enter (Fabian 4 or Full on Sport). You simply change all your details to the details of the new person.
For obvious reasons we need to set a deadline for transfers. This is usually one week before the event (but in each case this deadline will be published on the relevant event page). In all but the Severn Bridge Half Marathon you will also be able to get a transfer on the day of the race at the event HQ, provided the new runner brings proof that you give permission for them to take your place. An administration fee may be payable in some circumstances.
You are reminded that under ARC rules, any runner who knowingly competes with another person's race number that has not been officially transferred to them will be disqualified.
If you have any questions regarding the above then you can contact us via our Contact page or by clicking here.