Professional Activities

CONSULTING/ADVISING/JOINT PROJECTS:

Federal Aviation Administration, Fort Dearborn Lithographic company, Gartner Research Group, Lockheed Martin, Procter & Gamble, Gillette, Linens 'n Things, Objective Logistics, Glance, McDonald's, Rolls Royce, Comcast, Sberbank, RedMart, Expedia, JoAnn, Bay Sensors, eXperticity, Singapore Manufacturing Federation, Brinker International Restaurant, Keppel, Deloitte Consulting, Future of the Economy Committee (Singapore Government), Rolls-Royce Motor Cars, Bill and Melinda Gates Foundation, Amazon, World Economic Forum, HeadHunter.

Ph.D. student advising: Justin Ren (2003, committee member, currently at Boston University), Yi Xu (2003, committee member, currently at the University of Miami), Fuqiang Zhang (2004, committee member, currently at the Washington University at St. Louis), Manu Goyal (2005, advisor, currently at the University of Utah), Serguei Roumiantsev (2006, advisor, currently at CitiBank), Jayanth Krishnan (2007, committee member, currently at World Bank), Robert Swinney (2008, committee member, currently at Duke), Sang-Hyun Kim (2008, co-advisor, currently at Yale University), Kinshuk Jerath (2008, committee member, currently at Columbia University), Nitin Bakshi (2008, committee member, currently at London Business School), Ramnath Vaydianathan (2009, committee member, currently at McGill University), Pnina Feldman (2010, committee member, currently at Boston University), David Drake (2011, committee member, currently at Harvard Business School), Sam Aflaki (2011, co-advisor, currently at HEC), Elena Belavina (2012, committee member, currently at Cornell University), Jun Li (2012, advisor, currently at the University of Michigan), Jose Guajardo (2012, co-advisor, currently at UC Berkeley), Tom Tan (2012, advisor, currently at Southern Methodist University), Buket Avci (2013, co-advisor, currently at Singapore Management University), Nitish Jain (2014, co-advisor, currently at LBS), Simone Marinesi (2015, committee member, currently at Wharton), Karca Aral (2014, committee member, currently at Syracuse), George Ball (2015, committee member, currently at Indiana University), Otso Massala (2016), Anup Walvekar (2018), Ashish Kabra (2018), Ozge Yapar (2019), Lesley Meng (2019), Vanitha Virudachalam (2019), Ekaterina Astashkina (2019), Ruslan Momot (2020), Park Sinchaisri (2020), Konstantinos Stouras (co-advisor, currently at Darden Post-Doc), Bhavani Uppari (co-advisor, currently at Singapore Management University), Christophe Pennetier (co-advisor, current), Vivek Choudhari (advisor, 2020), Rowena Gan (2020), Christian Kaps (advisor, current), Dmitri Sumkin (advisor, current).

Editorial Responsibilities: Department Editor, Management Science, (2012-2017), Associate Editor for Management Science (2007-2012), Associate editor for Operations Research (2007-2012, 2017-), Associate editor for Manufacturing and Service Operations Management (starting 2005), editorial review board member for Manufacturing and Service Operations Management (2003-2004), senior editor for Production and Operations Management (2006-2012), editorial review board member for Production and Operations Management (2003-2006).

Referee: Management Science, Operations Research, Marketing Science, Games and Economic Behavior, Transportation Science, IIE Transactions, European Journal of Operational Research, Naval Research Logistics, International Journal of Production Planning and Control, MIT Sloan Management Review, IMA Journal of Management Mathematics, International Economic Review, NSF.

Administrative work:

2003. Judge, M&SOM society student paper competition.

2003-2004. OPIM Department seminar committee (chair), University of Pennsylvania.

2004-2005. OPIM Department recruiting committee, University of Pennsylvania.

2005. Chair, M&SOM society student paper competition.

2005-2007. OPIM Department Ph.D. admissions committee, University of Pennsylvania.

2006. Co-chair (with Terry Taylor), M&SOM track at 2006 INFORMS conference (Pittsburgh).

2007-2008, 2017-2019. Doctoral Program Coordinator, OID Department, University of Pennsylvania.

2006, 2007, 2008, 2010. OPIM632 core course coordinator (12 sections), University of Pennsylvania.

2007-2008. OPIM Department recruiting committee.

2007-2008, 2017-2018. Dean’s special advisory committee.

2007-2008. Faculty experience survey committee.

2010-2016. INSEAD TOM Area PhD committee chairman.

2009. Chair, POMS Best Paper Competition.

2009, 2011. Judge, JFIG paper competition.

2011. Judge, POMS Early Career Accomplishment Award.

2013. Committee member: The M&SOM 2013 Distinguished Service Award.

2013-2014. Executive Vice President and President-Elect of the M&SOM Society of INFORMS.

2013 Co-chair, M&SOM Annual Conference at INSEAD in Fontainebleau, France.

2014-2015. President, M&SOM Society of INFORMS.

2014-2015. Judge, Manufacturing & Service Operations Management Best Paper award.

2014-2016. Judge, Manufacturing & Service Operations Management Distinguished Fellow Award Committee.

2018-2019. Penn Fellow, University of Pennsylvania.

2018-2019. Wharton Fellow.

2018-2021. Vice Dean for Global Initiatives, Wharton.

2019. Organizing Committee Member, INFORMS 2019 conference in Seattle.

2019. Organizing Committee Member, Supply Chain Thought Leaders Conference, Seattle.

2020-2021. Chair, Committee for Ongoing Online Learning (COOL), Wharton.

2021-Current: Senior Vice Dean for Innovation and Global Initiatives.

2021. POMS Career Award Committee Member.

2022. Public Sector OR (PSOR) paper competition committee co-chair.

2022. Co-Chair, Responsible Research in Business and Management Conference Organizer.

Multiple tenure review committees (including chair), recruiting committees, ad-hoc committees at INSEAD and Wharton.

Invited seminars.

Dartmouth college 11/00, Emory University 11/00, INSEAD 12/00, Georgia Tech 12/00, Cornell University 12/00, Northwestern University 01/01, University of Chicago 01/01, New - York University 01/01, Columbia University 01/01, Duke University 02/01, Carnegie Mellon University 02/01, Washington University in St. Louis 02/01, University of Pennsylvania 03/01, New-York University 02/04, Stanford University 02/04, MIT 03/04, University of North Carolina 09/04, University of Southern California 11/04, University of California at Irvine 11/04, University of Michigan 02/05, Purdue University 02/05, Cornell University 10/05, UT Dallas 11/05, University of Washington 12/05, Stanford University 01/06, Berkeley University 02/06, Columbia University 09/06, University of Minnesota 11/06, UCLA 11/06, UBC 10/07, HBS 11/07, NYU 11/07, INSEAD 11/07, Zaragoza 10/08, ESMT 01/09, Eindhoven 02/09, LBS 04/09, Cambridge 04/09, Leuven 11/09, Darden 4/10, St. Louis 10/10, Duke 11/10, Texas-Austin 11/10, Louvain-la-Neuve 12/10, Carnegie Mellon University 3/11, Emory 11/11, Cambridge 2/12, NUS 7/12, NTU 8/12, Singapore Management University 8/12, UNC 10/12, UCSD 11/12, Stanford GSB 11/12, UC Riverside 11/12, RSM 2/13, Harvard Business School 4/13, Dartmouth College Tuck School 4/13, New Economic School 9/13, SUTD 04/14, Georgia Tech 04/14, Kellogg 04/14, Cornell 04/14, LBS 11/14, UCL 11/14, UC Berkeley 11/15, Wharton 04/16, NYU 04/16, UMichigan 04/16, NUS 10/16, Wharton 11/16, Berkeley 01/17, HKUST 04/17, Georgetown University 11/17, Johns Hopkins University 11/17, University of Washington 12/17, University of Southern California 02/18, Washington University in St. Louis 3/18, University of South Carolina, 3/18.

Presentations.

The Future of Business Education Conference Sponsored by Wharton-INSEAD France Alumni Club, 2021

Digital learning conference by Wharton Alumni Club USA 2021

Business education in times of pandemic. Gaidar International Forum Russia 2021

Responsible Research in Business and Management Chartered ABS Annual Conference 2020

Behavioral nudges with applications in telematics Amazon.com

Business Model Innovation Bill and Melinda Gates Foundation 2019

Business Model Innovation Mexico Logistics Forum 2018

Stuck in a lab? Get out into the field! Utah Operations Conference 2018

How to work with startups on big data projects Wharton Customer Analytics Conference 2017

Innovation and digital disruption in Asia, Google Campus Singapore 2017

How world's biggest companies deal with startup revolution, Google Campus Singapore 2017

Business Model Innovation, CFO Innovation Forum, Singapore 2016

Business Model Innovation and Smart Governance, Deloitte Innovation Forum, Singapore 2016

The New Product Bet, SMU retail advances conference, Singapore 2016

Business Model Innovation, Emerging Markets Conference, Singapore 2015

Business Model Innovation, INSEAD Global Business Leaders Conference, Vienna 2015

Business Model Innovation, SPRING 7th Business Excellence Conference, Singapore 2015

Business Model Innovation, SimTech Manufacturing Forum, Singapore 2015

Business Model Innovation, Emerging Markets Institute events, Singapore, Jakarta 2015

The New Product Bet, Supply Chain Thought Leaders Conference, Seoul 2015

Business Model Innovation, SME Forum by DBS, Singapore 2015

Innovation for productivity and growth, SME Capabilities Forum by SPRING, Singapore 2015

Behavioral Opportunities in Pricing and Revenue Management, INFORMS conference, San Francisco 2014

Empirical study of supply chain resilience, INFORMS conference, San Francisco 2014

Business Model Innovation, INFORMS conference, San Francisco 2014

Business Model Innovation, Emerging Markets Institute Forum, Singapore 2014

Business Model Innovation, INSEAD Global Alumni Forum, Sydney 2014

Business Model Innovation, Singapore Innovation and Productivity Conference 2014

The future of online education, Activate Summit Singapore 2014

Business Model Innovation, Dell Innovation Group 2013

Business Model Innovation, World Knowledge Forum 2013

Strategic Investment in Renewable Energy Sources, INFORMS conference, Phoenix 2012

A Hard Take on a Soft Asset? A Test of an Operational Approach to Human Resource Management, INFORMS conference, Phoenix 2012

Business Model Innovation, World Knowledge Forum 2012, South Korea.

Business Model Innovation, PITM mini conference 2011.

Collaboration in supply chains, BETA University of Twente OR conference 2011.

The result of airline alliances and multi-market competition, M&SOM conference 2012, Columbia University.

Business Model Innovation, LBS Innovation Conference, 2011.

New Business Models Through Servicization, Wharton Service Supply Chain Conference, 2011.

New Business Models through Servicization, Deloitte Consulting After-Market Leadership Forum, 2010.

New Business Models through Servicization, LBS Innovation Conference, 2010.

Impact of Performance-Based Contracting on Product Reliability: An Empirical Analysis, Wharton Empirical Conference, 2009.

Retail store execution project, ECR Europe forum, 2009, Barcelona.

Retail store execution project, Consortium for Operational Excellence in Retailing (COER) Conference, May 2007

A study of retail store execution, POMS conference, Dallas, TX, May 2007

Tutorial: game theory in supply chain analysis, INFORMS conference, Pittsburgh, PA, November 2006.

Should inventory policy be lean or responsive: evidence for US public companies, M&SOM conference, Atlanta, GA, June 2006.

Customer satisfaction, Sales, and Retail Store Execution Consortium for Operational Excellence in Retailing (COER) Conference, June 2006.

Academic Research on Performance Based Incentive Contracting for Service Support, Wharton Service Supply Chain Thought Leaders Forum, February 2006,

Product Line Design and Production Technology, INFORMS conference, San Francisco, CA, November 2005.

From theory to empirical evidence and back: integrating data-driven research into your portfolio, Purdue CIBER Consortium meeting on International Operations Management, September 2005.

Drivers of the manufacturing flexibility adoption: empirical analysis of the automotive industry, International Motor Vehicles Program meeting, The Wharton School, June 2005.

Capacity investment and the interplay between volume-flexibility and product-flexibility, POMS conference, Chicago, IL 2005

Dynamic Revenue Management through Cross-selling in E-commerce Retailing, INFORMS conference, Denver, CO, 2004.

The Impact of Production Technology on Price Discrimination Under Information Asymmetry, INFORMS conference, Denver, CO, 2004.

An incentive effect of multiple sourcing (session chair), INFORMS conference, Denver, CO, 2004.

Dynamic Revenue Management through Cross-selling in E-commerce Retailing, M&SOM conference, Eindhoven, 2004, July 1-2, 2004.

The impact of supply-side externalities among downstream firms on supply chain efficiency, INFORMS conference, Atlanta, GA, 2003.

Procurement in Supply Chains when the end-product exhibits the “Weakest Link” property (session chair), INFORMS conference, Atlanta, GA, 2003.

Externalities through stocking decisions and supply chain efficiency, M&SOM conference, Los Angeles, CA. 15-17 June, 2003.

Competition on inventory availability and supply chain efficiency: complements, substitutes, and product life-cycle, INFORMS conference, San Jose, CA. November 17-20, 2002.

Dynamic pricing of inventory/capacity when price changes are costly, INFORMS conference, San Jose, CA. November 17-20, 2002.

Choice of inventory structure by Internet retailers: theoretical and empirical examination of the role of inventory ownership, First Kellogg Operations Management Workshop, Northwestern University, August 17-18.

Intertemporal pricing in retail and services MSOM conference, Ithaca, NY. 15-17 June, 2002.

Supply Chain choice for Internet retailers ICG/Wharton Forum on Electronic Business, Philadelphia, PA, Dec 6, 2001.

Timing of Revenue Management decisions. INFORMS conference, Miami, FL. November 3-8, 2001.

Dynamic inventory competition and customer retention INFORMS conference, Miami, FL. November 3-8, 2001.

Economics of Revenue Management. 1st Revenue Management Conference, Columbia University, 2001.

Supply Chain structures on the Internet: marketing-operations coordination. INFORMS conference, San Antonio, TX. 5-8 November, 2000. Supply Chain session (sponsored). Session SD03.

Demand substitution in retail: centralization and competition. MSOM conference, Ann Arbor, MI. 25-26 May, 2000.

The component commonality problems with non-identical lead times. INFORMS conference, Salt Lake City, UT. 7-10 May, 2000. Managing Product Variety Cluster (invited). Session TC29.

Revenue management game. INFORMS conference, Salt Lake City, UT. 7-10 May, 2000. Pricing and Revenue Management Cluster (invited). Session MB27.

Capacity investment decisions for service-flexible resources under uncertainty. INFORMS conference, Philadelphia, PA. 7-10 November, 1999. Revenue Management Section (sponsored). Session MD16.