Non-Academic Publications

 18. Where in the World Is Timbuk2? Outsourcing, Offshoring, and Mass Customization (with Gerard Cachon, Kyle Cattani)Operations Management Education Review 9. 2016.
 17. Reliability or Inventory? An Analysis of Performance-Based Contracts for Product Support Services (with S.-H. KimM. Cohen) 2015. Information Exchange in Supply Chain Management (eds. Albert Ha and Christopher Tang), Springer. 
 16. Four paths to business model innovation.  With Karan Girotra. 2014, Harvard Business Review, July.
 15. Europe's solution factories. With Steve Chick and Arnd Huchzermeier Reprinted in HBR France, Germany, Italy, Korea, Taiwan and Turkey.
 2014, Harvard Business Review, April, 111-115.
  14. The Implications of Worker Behavior for Staffing Decisions: Empirical Evidence and Best Practices. With Tom Tan2014, Cornell Hospitality Quarterly, Vol. 55(3), 277-286.

13. THE RISK-DRIVEN BUSINESS MODEL: Four Questions that Will Define Your Company.  A book co-authored with Karan Girotra.

2014, Harvard Business Press.

12. The Darwinian workplace. With Valery Yakubovich. 

2012, Harvard Business Review, May 25-28.

11. How to build risk into your business model.  With Karan Girotra.  

2011, Harvard Business Review, May, 100-105.

10. Are your staffing levels correct? With Marshall Fisher and Jayanth Krishnan.

2009, International Commerce Review, Vol. 8, No. 2-4.

9. Supply chain networks.

2009. In Network-Based Strategies and Competencies, Paul Kleindorfer and Yoram (Jerry) Wind, Editors.

8. Selling to Strategic Customers: Opaque Selling Strategies. With Senthil Veeraraghavan and Kinshuk Jerath

2009, in Consumer-Driven Demand and Operations Management Models, Netessine and Tang, Eds.

7. Consumer-Driven Demand and Operations Management Models. (This is a book co-edited with Chris Tang).

2009, In International Series in Operations Research & Management Science. Series Ed.: Hillier, Frederick S.

6. Comment on "How business schools lost their way" by Warren G. Bennis and James O'Tool.

2005, Harvard Business Review - Russia, August, p.107 (in Russian).

5. Game theory in supply chain analysis. With Gerard Cachon. Reprinted with modifications.

2006, INFORMS TutORials in Operations Research, Paul Gray, Series Editor. 200-233.

4. Supply Chain Structures on the Internet and the role of marketing-operations interaction. With Nils Rudi.

2004, in “Handbook of Quantitative Supply Chain Analysis: Modeling in the E-Business Era”, D. Simchi-Levi, S.D. Wu and M. Shen, Eds. Kluwer.

3. Game theory in supply chain analysis. With Gerard Cachon.

2004, in “Handbook of Quantitative Supply Chain Analysis: Modeling in the E-Business Era”, D. Simchi-Levi, S.D. Wu and M. Shen, Eds. Kluwer.

2. Introduction to the Theory and Practice of Yield Management With Robert Shumsky.

2002, INFORMS Transactions on Education, Vol. 3, No. 1, 34-44.

1. Should you take the virtual fulfillment path? With Taylor Randall and Nils Rudi.

2002, Supply Chain Management Review, November-December, 54-58.