Ontario Skills Passport

Students must demonstrate an understanding of and apply the work habits that are important for success in the communications technology industry, as identified in the Ontario Skills Passport (e.g., working safely, teamwork, reliability, initiative, customer service, entrepreneurship).

Students must also demonstrate an understanding of and apply the Essential Skills that are important for success in the communications technology industry, as identified in the Ontario Skills Passport (e.g., reading text, oral communication, job task planning and organizing, problem solving, finding information).

The Ontario Skills Passport (OSP) provides clear descriptions of Essential Skills and work habits important for success in work, learning and life. The career development process, as outlined in Creating Pathways to Success, is a four-step inquiry process built on the following questions: Who am I? What are my opportunities? Who do I want to become? What is my plan for achieving my goals? These questions are relevant to job seekers and learners at any age or stage of life.

The OSP tools and resources provide job seekers and learners with information that can assist them develop meaningful answers to these questions as part of their education and career/life planning process.

• http://www.skills.edu.gov.on.ca/

Essential Skills (http://www.skills.edu.gov.on.ca/)

• Reading Text

  • • The comprehension of text consisting of sentences and paragraphs.

• Writing

  • • The preparation of written materials for a variety of purposes.

• Document Use

  • • The use of labels, lists, signs, graphs, charts, tables, forms, and other similar materials

• Computer Use

  • • The use of any type of computerized technology.

• Oral Communication

  • • The use of speech for a variety of purposes.

• Money Math

  • • The use of mathematical skills in making financial transactions, such as handling cash, preparing bills, and making payments.

• Scheduling or Budgeting and Accounting

  • • Planning for the best use of time and money, as well as monitoring the use of time and money.

• Measurement and Calculation

  • • The measurement and calculation of quantities, areas, volumes, and/or distances.

• Data Analysis

  • • The collection and analysis of data in numerical form.

• Numerical Estimation

  • • The production of estimates in numerical terms.

• • Job Task Planning and Organizing

    • The planning and organization of one's own work.

• Decision Making

  • • The making of any type of decision, using appropriate information.

• Problem Solving

  • • The identification and solving of problems.

• Finding Information

  • • The use of a variety of sources, including written text, people, computerized databases, and information systems. (See also Reading Text, Document Use, Computer Use, and Oral Communication above).

• Critical Thinking

  • • Making judgments by using criteria to evaluate ideas and information and the related consequences.

Work Habits (http://www.skills.edu.gov.on.ca)

• Working Safely

  • • Working in a manner that prevents injury to self and others

    • Reporting unsafe conditions

    • Participating in health and safety training, as required

    • Using and wearing all required protective equipment and devices

• Teamwork

  • • Working willingly with others

    • Showing respect for the ideas and opinions of others

    • Taking responsibility for his or her share of the work

    • Contributing to the team effort by sharing information, resources, and expertise

• Reliability

  • • Being punctual

    • Following directions

    • Giving attention to detail

    • Using time effectively and producing work on time

    • Acting in accordance with health and safety practices

• Organization

  • • Organizing work priorities when faced with a number of tasks

    • Devising and following a coherent plan to complete a task

    • Revising the plan when necessary to complete a task or to make improvements

• Working Independently

  • • Accomplishing tasks independently

    • Independently selecting, evaluating, and using appropriate materials, tools, resources, and activities

    • Using prior knowledge and experience to solve problems and make decisions

• Initiative

  • • Beginning and completing tasks with little prompting

    • Approaching new tasks with confidence and a positive attitude

    • Seeking assistance when necessary

• Self-advocacy

  • • Asking questions and seeking clarification, where appropriate

    • Identifying and making use of appropriate resources and support when needed

    • Being proactive regarding individual rights and responsibilities, where appropriate

• Customer Service

  • • Listening effectively to determine and meet clients' needs

    • Interacting positively with both co-workers and clients/customers

    • Endeavouring to meet and exceed expectations

    • Creating a positive impression of the company or organization

• Entrepreneurship

  • • Recognizing and acting on opportunities

    • Showing perseverance

    • Being innovative and creative

    • Being versatile and resourceful