Step 1 : Go to www.outlook.com, www.outlook.com, or www.live.com.
Step 2 : Enter the email address and press next.
Step 3 : Now, click on, Forgot my password link.
Step 4 : Next, click on the personal account.
Step 5 : Pick the reason why you have trouble signing. Click next.
Step 6: Enter your email address/ phone number and enter the captcha code or character you can see on the screen. Click Next.
Step 7 : You can see a few options for how you would like to get security code questions on the next screen. Here choose none of these and press next.
Step 8 : Now enter a new Email different from the one you want to recover.
Step 9 : Fill in information like name, DOB, country, region, etc., and press next. Enter New password, then click Next.
Step 10 : Enter new password. And Microsoft will rectify your provided information. If all the details you have provided are correct, you will receive a notification.
Step 11 : Click ok ad sign in with your new password.