Training Programs
Congratulations on your promotion to the position of workplace training supervisor with ASK. Your new role requires you to work as part of a team to develop a workplace learning program (see list below) based on relevant and theoretically sound learning principles.
ASK Training Programs:
- Culture & diversity training (Globalisation) - Bank, Airline
- Management successfbncxnvxnion planning (Leadership) - Retail Chain, Finance
- Staff Induction Training (attracting & retaining talent) - Govt Dept
- Occupational Safety & Health (OSH) - Mining Company,
- Customer service skills (Quality Service) - Retail Chain, Service Organisation
- Building Effective Teams (Workforce Diversity) - IBM, Surf Lifesavers Club
- Stress Management (Intangible assets) - Govt Dept, Bank
- Managing Conflict (Intangible assets) - Mining Company
- New Technology Implementation (Technology) - Govt Dept, Retail Chain
- Effective Recruitment Processes (attracting & retaining talent) - Motor Dealer
Task Instructions - Training Program
- Training Program - Work in pairs to design, develop and evaluate a training program. Your program should run over a number of sessions (days, weeks, months) and be presented as a complete Training manual with plans, and support materuials so other trainers could easily access and deleiver the training pogram.
- Training session delivery - Working with your partner you will deliver and evaluate a 30 minute training session. You may deliver your session using either a face-to-face or online delivery approach.
Delivery formats and scheduling documents
- Face-to-face: on-campus in week 12 or 13. Add your details to your preferred date/time on the F2F delivery schedule (Google Doc)
- Face-to-face: off campus before the end of week 13. Video recording to be submitted at the end of week 13.
- Online: using a web conferencing or other technology that will allow you to interact with your participants and record your session. Recording to be submitted at the end of week 13. (Note: Ensure you select an online delivery tool that has recording capability, see suggestions below).
- Add your online session details on the Online Delivery Schedule (Google Doc). Email your peers and invite them to your training session.
Suggested online delivery tools
- Adobe Connect - FREE 30 day trial. Getting started guide.
- Blackboard Collaborate - FREE 30 day trial. First time users support
- Blackboard Web Conferencing Essentials
- WiZiQ - FREE version. (Note: Contact Jenni to use Education account as the FREE version does not include the "recording" facility). WiZiQ Help.
Note: Do not create FREE 30 day trial accounts until 2 weeks before your scheduled delivery date. This will give you 2 weeks to practice and 2 weeks for your lecturer to access and mark the recording.
ASK Resources
ASK Library
ASK Intranet