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Francisco J. Torres , Chief Executive Officer
Francisco J Torres experience in technology consulting, technical support, and education makes me a strong candidate for a variety of technology-focused positions in the Los Angeles/Orange County area.
Some potential job options include:
1. Technical Support Specialist: experience troubleshooting and providing technical support for various computer systems and operating systems, assist with work as a technical support specialist for a company in the area.
This could involve troubleshooting software and hardware issues, setting up new systems, and training users on new technology.
2. IT Consultant: personal experience providing technology consulting services and setting up equipment and configurations are valuable for a company looking for an IT consultant.
Provide services with businesses owners and organizations to help them improve their technology infrastructure, streamline processes, and ensure security.
3. Field Service Technician: Professional experience in computer information legacy systems and knowing A+ certification concepts, can provide work as a field service technician for a company in the area.
This could involve traveling to clients' locations to install, maintain, and repair hardware and software systems.
4. Non-profit Technology Coordinator: professional experience working with non-profit organizations and developing technology resources for community projects, can work as a technology coordinator for a non-profit in the area.
This could involve managing the organization's technology infrastructure, training staff and volunteers, and developing new technology initiatives.
5. Education Technology Specialist: professional experience providing technical assistance to K-12 students and setting up educational software and hardware, you could work as an education technology specialist for a school district in the area.
This could involve managing the district's technology infrastructure, training teachers and staff, and ensuring that technology is integrated into the classroom effectively.
White Paper: Technology Development from American Technology Prestige
Completed training related to
NETWORK INFRASTRUCTURE SERVICES - CIS 191 Fall 2022
from Cypress Community College; North Orange County Community College District.
COURSE DESCRIPTION:
This course provides students with the knowledge and skills necessary to manage, monitor, troubleshoot, and support a Microsoft enterprise
network. Emphasis is placed on analyzing the requirements of business organizations for implementing a reliable network infrastructure strategy.
Emphasis is placed on the underlying services and protocols such as DNS (Domain Naming Service), DHCP (Dynamic Host Configuration
Protocol), Remote Access, IP (Internet Protocol) Routing, VPN (Virtual Private Network), WDS (Windows Deployment Services), ADK (Windows
Assessment and Deployment Kit), NAP (Network Access Protection), Virtual Server Deployment, Forest and Domain Infrastructure, and Active
Directory Sites Topology.
At the completion of this course, students will have the ability to:
(1) Understand an overview and history of the current standards and technologies.
(2) Obtain a general overview of design considerations for a Microsoft based network.
(3) Understand a TCP/IP networking strategy and IP configuration strategies.
(4) Learn how to resolve network host names.
(5) Create a multiprotocol networking environment.
(6) Monitor network activity and security.
(7) Deploy virtual servers.
(8) Understand the issues involved in DNS (Domain Name System).
(9) Install and manage a DHCP (Dynamic Host Configuration Protocol) server.
(10) Utilize Microsoft network services such as NAT (Network Address Translation), VPN (Virtual Private Network), WDS (Windows Deployment
Services), ADK (Windows Assessment and Deployment Kit), and NAP (Network Access Protection).
(11) Design and implement a forest and domain infrastructure.
(12) Understand the AZURE cloud infrastructure.
(13) Understand the AZURE virtual machine system.
STUDENT LEARNING OUTCOMES (SLOS):
(SLOS 1) While working in a networking lab students will be able to deploy a DNS
server and create zones.
(SLOS 2) While working in a networking lab students will able to deploy a DHCP
server and configure scopes.
(SLOS 3) While working in a networking lab students will use an
appropriate command of TCP/IP to display and troubleshoot IP configurations on their client computers.
Technology experience
I was trained in the past at my work at Bell HS Digital High School Program by a Cisco Network Administrator. I experience the transition from USC fiber line connections cut off to Bell HS and LAUSD set up their own fiber connections. Bell High School was the first school who set up a computer network at LAUSD.
Windows 2000 at 2002 Fall Semester at Cypress Community College help me to secure my job in the past with Bell High School from Los Angeles Unified School District.
The additional technology semester classes (Spring 2002 Semester) I took from Cypress College are:
CIS 108 Introduction to Internet
CIS 180 Data Communications and Network Administration
CIS 181 Network software and administration and installation
Hand-on work experience with networking computer systems from 2000 to present
Completed a teacher paid/educational internship teaching computer skill, computer repair and providing educational academic support program managed Gateway Cities Incorporation at Paramount City and Paramus School District. Following curriculum Work Experience class and Teaching as A Career from Cypress College.
Working at Bell HS I have experience working in a network system serving 4,800 students and 300 staff with virtual machines, each student and staff had their folder space in servers. The campus had 1,200 client computers and about 25 servers. The operating system included Windows, Mac and Unix Variants.
I do have had on experience as trouble shooter for client computers, including mobile laptops, standard labs, locked-down physicality and digital classroom computers, and mobile labs.
I learned OS X and Windows 2000 servers, troubleshooting specific to VLAN networks (USC Network and LAUSD Network), connectivity of printers, client-server and client-based permission for roaming folders and computer accounts.
As teacher assistant/Computer technician my duties were to
Install applications
Desktop publishing
Network design and maintenance
Word processing
Set up and use spreadsheets
Create user accounts
Manage databases
Troubleshoot and make minor repairs to computers and printers.
I have experience of tech work done inside LA Downtown Data Centers
-Wiltshire Connection (One Wiltshire)
-Quinby Bulding
Participated as independent contractor in the deployment of Maywood WiFi.
Participated in the following programs manage by Southeast Community Development
Disconnected A community and Technology needs assessment of the Southeast Los Angeles Region (SELA) by Center for Latino Policy Research University of California, Berkeley.
Assembled and configured over 150 computers and 10 network printers at ten different computer labs in the Southeast area of Los Angeles County. I followed the Stride Center and EmpowerNet California.
Organization notes: Southeast Community Development Corporation (SCDC), a non-profit organization, was incorporated in April of 1994 and was conceived from the realization that serious social and economic problems existed in the Southeast’s eight member cities. Elected officials from the cities of Bell, Bell Gardens, Commerce, Cudahy, Huntington Park, Maywood, South Gate, and Vernon were brought together by former State Senator Martha Escutia (30th District) to address issues of economic development from a regional perspective.
I worked in SpeechPhone a local California who hosted speech recognition based virtual assistants, video conference phones before the technology became popular by the iphone.
2022 Technology seasonal job with temporally job agencies.
2 weeks project: California Mid Terms Elections (Temporal job assignment setting up Los Angeles Local Voting Centers.) Job duties set up voting systems, run electrical wire in secure location.
3 months Newegg Staffing (Temporary job assignment at iBuypower ( Project ended due to chip shortage.) Trouble shoot gaming PCs with current graphical process unit, All in one cooling system, CPU Processors Intel or AMD and Windows 11 Operating System.
Owner from American Prestige Consulting Independent contractor 2005 to present
Provide technology consulting in English and Spanish
Set up of equipment and configuration for VOIP, Printers, routers, client, and servers’ systems.
Customer support for Windows 11 Operating System and macOS Monterey
Professional Legacy system experience
(Windows OS from NT to Win 11 also Macintosh OS from 8 to macOS12)
Android 1.0 to present
Skills
· Public Relations (English/Spanish)
· Understanding and knowable:
· A+ Certification, Networking (Physical/Wireless)
· Network Security (hardware/Software)
· Computer technician with experience in
· PC (Microsoft) and Macintosh, open-source operating systems and application programs.
· Multimedia Programs:
· Adobe Could (Photoshop)
· Macromedia and web page design.
· Multimedia presentations
· Technological support and training
· Available to adapt to any work setting with knowledge in technology implementations and developments.
· Customer services and enthusiastic team member.
· Dedicated to highest quality of work therefore willing to gain valuable experience.
· Network Operating Systems:
· -Mac OS Servers
· -Microsoft Servers
Corporate Technology Companies experience
Fiberoptic Liquid Cool Data Center: English to Spanish translation of Deployment Technology Assets Accelerating Quantum Could Development Applications into the Internet-of-Things Age.
Tech Development Streaming Systems in adaptive streaming and television cloud services. Set up Server with Open-Source System Ubuntu to run Verizon Digital media “upLynk.”
Skysitch management for PBX and Telco portals.
AirCable Network Corporation: English and Spanish Technical consultant and project management team member assisting with Internet-based projects to include computer network supporting integrations into data management, cloud and next-generation wireless system for internet of everything infrsture systems.
SoIPTEL 3G:. English and Spanish technical support for telecommunication company
Management of Communication Portal IKANO: DSL and broadband service for residential and business.
SpeechPhone/Voice Assist Inc: Spanish outreach marketing for Bluetooth technology with virtual assistant property from SpeechPhone. Equipment configuration for Speech Command over VOIP. Technical support English/Spanish for customers.
Professional experience teaching English and Spanish certifications are based on the following organizations from 2016 to 2021
American Heart Association and American Trauma Event Management and American Red Cross.
I was independent contractor working at CPRANGELES.COM
I provided English and Spanish First Aid and CPR training to individuals who do not know how to read and write in their native language. Individuals with less than a high school diploma from a country outside the United States.
Provided American Red Cross or American Heart Association certification services to persons to do transition from court system to civilian life
The owner of CPRANGELES.COM is Sergio Calderon a registered nurse, Adult Education Academic Counselor, and board member from Water Replenishment District. Mr Calderon my business partner made decision to focus his career as elected official and scaled down the services he provides at CPRANGELES.COM
I worked as independent contractor at CPRANGELES.Com managing services in English and Spanish. My work duties included management of American Red Cross Training Provider, American Heart Association, and American Event Trauma Management.
CPRANGELES.COM owner send me to work with in contracts with
Volunteers of America Homecare Workers following American Heart Association
Compton Unified School District following American Heart Association
Different K-12 Charter following American Heart Association or American Event Management
Southern California Roofers & Waterproofers Join Apprenticeship and Training Committee following American Red Cross (from 2018 to 2021)
Provided American Heart Association certifications for “We Built” a pre-apprenticeship construction program managed by Los Angeles Community College. The We Built programs provides a service to persons to do transition from court system to civilian life, get a General Education Diploma or High School Diploma and learn a vocational trade.
Provided certification First Aid/CPR in Spanish and English following American Event Trauma Management to Human Trafficking Survivors Foundation FSTH
Office Manager CPRANGELES.COM work experience 2014 to 2021
Personal Summary:
Organized patient service representative English and Spanish with 15 years of clerical office experience. Skilled at coordinating busy offices and maintaining professionalism in stressful situations.
Expertise in clerical as well as administrative procedures and systems, such as word processing and presentations software.
Advanced knowledge and use of electronic mail software (open source or proprietary software such as Microsoft 365)
Proven knowledge and use of document and records management following organization guide lies.
Skill user software applications (Windows, Macintosh, and android), cloud services, online banking, website back office, also VOIP phone systems.
Excellent communication with customers, supervisors, colleagues, and peers
Familiarity with the content and structure of the English and Spanish language
Keen active listening skills
Excellent time and task management skills
Manage CPRANGELES American Red Cross Authorized Provider and Licensed Training Provider.
Supervise the cleaning and disinfecting of the office, presentation room and educational materials. Implementation of Deep Cleaning and High Touch for COVID prevention.
Monitoring of instructors and guest body temperature and follow precautions for COVID-19.
Interact with customers in person, by phone, email to provide information about cprangeles services.
Assist clients in filling out check-in and payment at website or cash.
Delivered clerical support by handling range of route and special requirements.
Answer and managed incoming and outgoing emails or phone calls while recording accurate messages for distribution to owner of the company.
Read current literature, talk with colleges, continue education, or participate in professional organizations or conferences to keep abreast of development in the field of First Aid/CPR/AED Certifications.
Set up educational equipment for First Aid and Cardiopulmonary Resuscitation with the use of external defibrillator.
Set up and be sure office equipment (for presentations, computers, scanners & printers) is in working conditions to provide services in English or Spanish.
Answer emails and telephones (follow up with customers inquires)
Register students for American Red Cross or American Heart Association
Guide students in making online payments at company online point of sale system from square.
Monitor company website and provide suggestions to the owner of CPRANGELES.
Answer questions regarding problems with their American Heart Association or American Red Cross.
Keep records of customer interactions or transactions, recording details of inquiries, complains, or comments as well as action taken.
Locate and monitor overdue accounts, using computers and variety of automated systems.
Maintain office supplies inventory by checking stock, ordering new supplies, replace office equipment as need.
Awards
Huntington Park City Scholarship, June 1996
Orden de La Luz Scholarship, June 1996
Academic Award/Scholarship for best student development from Cypress College Foreign Language Development, 1998
Santa Ana Club Scholarship in Academics and extracurricular activities, May 1999
Who’s Who Among Students in American Junior Colleges, Cypress College 2000-2001
Mike Rowe Scholarship, Mike Rowe Works Foundation 2018
National Competitor 2018, Residential Systems Installation and Maintenance by SkillsUSA
National Competitor 2019, Residential Systems (IoT) by SkillsUSA
Achievements
Technology Need Assessment of the Southeast Los Angeles Region (SELA) by University of California, Berkeley 2009
Teacher Internship by Gateway Cities Partnership, INC, Paramount CA, and Paramount Unified School District 2003
Implemented the Stride Model by EmpowerNet California 2011
Community Emergency Response Team 2013
Trade Certifications
Instructor First Aid/CPR/AED Instructor IT, American Red Cross 2016
10 Hour Construction and Safety and health, OSHA 2017
You are the help until help arrives, US Department of Homeland Security 2019
Instructor Certification CPR/AED and First Aid, American Heart Association 2019
US Small Business Association Administration Certifications
Introduction to Accounting, SBA 2018
Cybersecurity for Small Business, SBA 2018
Customer Service, SBA 2018
Crime Prevention: A Guide for Small Business, SBA 2018
Technology Online Certifications from Lynda.com
Learning G Suite Administration (2016), 2017
Customizing WordPress Themes:Home, 2017
WordPress 4 Essential Training, 2017
Introduction to Photography, 2017
Electronics Foundations: Fundamentals 2017
Windows 10: configure and Support Core Services (2017), 2017
Photography Foundations: Compositions, 2017
IT Security Foundations: Core Concepts (2015), 2017
IT Security Foundations: Operating System Security (2015), 2017
IT Security Foundations: Network Security, 2017
Content Marketing: Podcast and Audio, 2017
Video Journalism: Storytelling Techniques, 2017
Advertising on Pinerest (2017), 2017
Running a Professional Webinar, 2017
Learning Bitcoin and other Cryptocurrencies, 2017
Creating a membership Based Business, 2018
Digital Citizenship, 2018
Using Content for lead Gen, 2018
Practical Linux for Network Engineers part 1, 2018
Management related to Building and Grounds Management
LAUSD Building & Grounds Worker (Fundaments) Course Hours 60; competencies: 2021
Orientation
Safety Regulations
Safety Procedures
Sanitary Facilities (Deep Cleaning and High Touch COVID-19)
Hard Floor Care (Daily/Weekly Maintenance)
Floor Care (Project Cleaning)
Carpet Maintenance
Dusting/Call care/Glass Cleaning
Grounds, yard, and Lawn Care
Employability Skills
Certificate of Completion maintenance & Operation Branch LAUSD 2021
Suicide Preventi9on and Awareness Training 2021
Disability Awareness and ADA Compliance 2021
DPR101- Basic IPM for The Classroom and Office environment 2021
Annual Child Abuse Awareness Training 2021
Wall Fold table Training 2021
Electronic components technical education Slawson Educational Center from Los Angeles Unified School District Division of Adult and Career Education
Electronics/1 Course Hours 90; 2017 Competencies
This competency-based course in the first in a sequence of three designed for electronics. It provides students with project-based experiences in electromechanical installation and maintenance. Instruction includes an orientation, workplace safety policies and procedures, trade mathematics, resource management, and employability skills. Emphasis is placed on the safe use, maintenance, and storage of electronic tools and equipment, identification of fabrication of terminals, assemble and inspection of the different types of electrical connectors for quality assurance, principles and designs of direct current (DC) circuits, interpretation of blueprints and schematics, and basic soldering and de-soldering techniques.
Orientation and safety
Trade mathematics
Resource management
Electronic Tools and equipment
Terminals
Connectors
Direct Current (DC) Circuits
Blueprints and schematics
Soldering
Employability skills
LAUSD Mobile Electronics Technician/1 Course Hours 180, 2017; competencies
This competency-based course provides instruction and experience in hands-on installation methods for mobile electronics. Instruction includes information on basic electronic principles, test equipment, and basic automobile mechanics, and principles, operation, installation of vehicle audio systems.
Orientation
Safety
Tools
Electronic Principles
Test Equipment
Basic Auto Mechanics
Car Audio
Antennas
Employability Skills
LAUSD Mobile Electronics Technician/2 Course Hours 180, 2018; competencies
This competency-based course provides instruction and experience in hands-on installation methods for mobile electronics. This course includes information on the principles, operations and installation of vehicle speakers, crossovers, security systems, cellular phones, navigation equipment, vehicle tracking systems. It also reviews career opportunities and business management skills necessary in the mobile electronics trade.
Orientation
Safety
Tools
Speakers and Crossovers
Security Systems
Navigation and Tracking systems
Customer Relations
Employability Skills
LAUSD Mobile Electronics Technician/3 Course Hours 180; 2019; Competencies
This competency-based course provides instruction and experience in hands-on installation methods for mobile electronics. Instruction includes information on vehicle security systems, cellular phones, navigation equipment, and vehicle tracking systems. It also reviews career opportunities and business management skills necessary in the mobile electronics trade.
Orientation
Safety
Tools
Security Systems
Cellular Phones
Navigation and tracking systems
Customer Relations
Employability Skills
Electronics/1 Course Hours 90; 2017 Competencies
This competency-based course in the first in a sequence of three designed for electronics. It provides students with project-based experiences in electromechanical installation and maintenance. Instruction includes an orientation, workplace safety policies and procedures, trade mathematics, resource management, and employability skills. Emphasis is placed on the safe use, maintenance, and storage of electronic tools and equipment, identification of fabrication of terminals, assemble and inspection of the different types of electrical connectors for quality assurance, principles and designs of direct current (DC) circuits, interpretation of blueprints and schematics, and basic soldering and de-soldering techniques.
Orientation and safety
Trade mathematics
Resource management
Electronic Tools and equipment
Terminals
Connectors
Direct Current (DC) Circuits
Blueprints and schematics
Soldering
Employability skills
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