Per_1_Sen_1

Valerie Peterson: Conference Travel

Textual narrative and context

The context is suggested in the Persona definition: attendance at a conference in another city. This scenario is intended to suggest challenges for a paraplegic in a wheelchair. Subsequent scenarios may document the more significant challenges for a similar trip in a powered wheelchair.

Generic user needs

The user needs are defined below in the next sequence of time-based events: conference investigation (web / telephone); reservations (plane, hotel, car | public transportation); actual travel (air, local, within hotel / conference area, local tourist venues); access to information material at conference (schedules, dining options).

Generic (and, as needed) specific features and functions

• Web / telephone
  • Technologies for research and inquiry
• Way finding assistance
  • Maps
  • Text-based directions
  • Location-aware sensing for determining own location
• Schedules (print | electronic)
  • Conference
  • Dining options
  • Transportation options

Anticipated user behavior

To be created by collaborative editors.

• Web access to Prepare / Research
• Actual Travel Arrival
• Engagement at Destination
• Departure
• Support within that process

Notes:

Conference link

http://www.chi2010.org/index.html

Hotel link

http://www.atlantaregency.hyatt.com/hyatt/hotels/index.jsp

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