If you are experiencing a mental health or emotional crisis, please call (800) 640-5432 to speak to an Advocates crisis clinician. Advocates Adult & Youth Mobile Crisis Intervention is available 24/7 and serves individuals of all ages in 30 Massachusetts communities, regardless of ability to pay. Advocates MCI strives to meet individuals in the least restrictive setting possible, making every effort to honor dignity, respect rights, and provide as many real choices as they can. To that end, hospital emergency rooms are limited to special circumstances, based on risk factors and requests by the individual.
Website: https://www.advocates.org/services/psychiatric-emergency-services
Hotline: (800) 640-5432
Website: https://www.bmc.org/emergency-services-program
Text HOME to 741741 from anywhere in the United States, anytime, for any crisis. A live, trained Crisis Counselor receives the text and responds, all from a secure online platform.
Website: https://www.crisistextline.org/
Text or WhatsApp Message: 741741
Website: https://988lifeline.org/talk-to-someone-now/
Hey Sam is a dedicated peer-to-peer texting service for people up to 24 years old. Designed for and staffed by young people, Hey Sam gives youth the opportunity to reach peers if they are struggling, need someone to talk to, or need support.
Website: https://samaritanshope.org/our-services/hey-sam/
Text: 439-726
Hours: 9AM-12AM
Website: https://helplinema.org/
The Trevor Project Hotline offers 24/7 support for LGBTQ+ youth. Available by phone call, text, or chat.
Website: https://www.thetrevorproject.org/
*Massachusetts Behavioral Health Help Line
The Massachusetts Behavioral Health Help Line (BHHL) connects individuals and families to the full range of treatment services for mental health and substance use offered in Massachusetts, including outpatient, urgent, and immediate crisis care. No health insurance is required to receive support and there is real-time interpretation in 200+ languages. The BHHL offers 24/7 support via phone, text, or web chat.
Website: https://www.masshelpline.com/
CHH offers free and confidential support to survivors of sexual violence and their loved ones. Individual short-term counseling is available for survivors of sexual violence, friends, and their families. Please be aware that anyone under 13 years old requires parent or guardian permission. Services include a 24 hour confidential hotline, individual counseling, support groups, medical and legal advocacy, and awareness and prevention programs.
Website: https://chhinc.org/
Hotline: 1-800-542-5212
Office phone: (978) 452-7721
Free and confidential resources and support for engaging in safe intimate relationships. Trained advocates are available 24/7 to offer support, education, and advocacy to teens and young adults (as well as friends and family) with questions or concerns about dating and relationships.
Website: https://www.loveisrespect.org
Call: 1-866-331-9474
Text: LOVEIS to 22522
SafeLink is Massachusetts’ statewide 24/7 toll-free domestic violence hotline and a resource for anyone affected by domestic or dating violence. Each call is answered by a trained advocate who provides non-judgmental support, assistance with safety planning, and information on appropriate resources.
Website: https://casamyrna.org/get-support/safelink/
Website: http://www.tnlr.org/en/24-hour-hotline/
Lists emergency housing throughout Massachusetts for parents and children affected by domestic violence.
Phone: 781-595-7570 ext15
Email: marisa@mahomeless.org
Website: https://mahomeless.org/domestic-violence-shelters/
Saheli’s trained staff is available to provide personalized, culturally-sensitive, trauma-informed support to South Asian survivors of domestic violence and their families. Services are available in Bengali, Gujarati, Hindi, Kannada, Marathi, Punjabi, Sindhi, Tamil, Telugu, Urdu, and Arabic.
Website: https://saheliboston.org/
Confidential Helpline: 1-866-4SAHELI (1-866-472-4354)
Text/WhatsApp: 1-781-999-1506
Many shelters operate on a first come, first served basis each day. Make sure to check how to obtain a bed - including when the line up time begins and/or if you need to call a number by a specific time.
Lists emergency housing throughout Massachusetts by type and region.
Website: https://mahomeless.org/get-help/
Phone: 781-595-7570 ext15
Email: marisa@mahomeless.org
If you are a young person aged 14-24 in Boston who needs support and a safe place to stay, Bridge is here to help. Bridge can help with emergency shelter and runs a drop-in center and transitional housing programs. If you are in need of immediate shelter or interested in learning more about Bridge programs, contact Bridge to schedule a meeting with an intake counselor or stop in at the Downtown Boston location Monday-Friday 9:00 AM to 5:00 PM.
Website: https://www.bridgeotw.org/gethelp
Email: bridge@bridgeotw.org
Safe Place: If you are under the age of 18 and in need of help, you can visit any Safe Place site around Boston and they will help connect you with Bridge. Get more information on Safe Place sites in Boston.
Address: 47 West Street, Boston, MA 02111. Walk-ins are welcome!
Casa Myrna’s emergency shelter can accommodate up to ten survivors and 13 children who have been made homeless by domestic violence. While enrolled in the program, survivors and their families have access to all of Casa Myrna’s supportive services. After completing initial assessments, survivors work with staff and community partners to plan their next steps.
Website: https://casamyrna.org/get-support/residential-programs/
Rosie's Place is a multi-service community center in Boston that offers women emergency shelter and meals, and so much more: a food pantry, ESOL classes, legal assistance, wellness care, one-on-one support, housing and job search services, and community outreach. Here women will find support, opportunity and the tools they need to make a new start.
Website: https://www.rosiesplace.org/how-we-help/find-help
Advocacy Helpline: 617-318-0237
Email: info@rosiesplace.org
Safehome: The Safehome program offers short-term (up to 1-month) emergency housing to survivors (individual or family) at a confidential location. Housing Pathways staff work with the survivor to select a location that feels safest for that survivor and best fits their current needs. Call the 24/7 hotline to receive updates about the status of space availability and to get connected with this service.
Transitional Housing: You do not have to be in Safehome in order to be eligible for Transitional Housing. If you would like more information about Transitional Housing, please call Safelink at 877-785-2020 (voice) or 877-521-2601 (TTY).
Youth on Fire (YOF), a program of AIDS Action Committee of Massachusetts, is a drop-in center for homeless and street-involved youth, ages 14-24, located in Harvard Square, Cambridge. Access hot meals, showers, laundry, lockers, voice-mail and phone, and computers in a safe and welcoming drop-in center.
Website: https://fenwayhealth.org/aac/programs-services/#YOF
Phone: (617) 661-2508
Email: yof@fenwayhealth.org
Y2Y Harvard Square is a shelter for young adults (18-24 years old) experiencing homelessness. Beginning this shelter season (October 15, 2024 to April 15, 2025), Y2Y HSQ will admit guests for both 30-night and 1-night stays via our randomized electronic lottery system. More information on how to enter one of three daily lotteries can be found on their website.