Winter Weather Safety Tips
1. Prioritize Your Safety Above All
Safety is Veho’s highest priority. If you feel road conditions are unsafe due to snow or ice while delivering, we recommend staying off the road until the weather and road conditions improve. If you are unable to finish your route due to unsafe conditions, please contact support in the Veho Driver App.
2. Adjust Your Driving to Winter Conditions
Slow down to adapt to the lower traction on snowy or icy roads and maintain ample distance from other vehicles so you have additional reaction time. In the case of snowmelt, avoid flooded or blocked areas.
3. Vehicle Readiness is Key
Ensure your vehicle has a full tank of gas, topped-up wiper fluid, and is equipped with a snow brush and ice scraper. If you're in a snow-prone area, consider fitting your vehicle with snow tires for enhanced safety.
4. Stay Informed About the Weather
Weather conditions can change rapidly. Keep an eye on weather reports and plan your routes accordingly. Being informed helps you make the best decisions for your safety.
5. Watch for updates from Veho
Veho monitors weather conditions closely and will provide timely updates on operations, including any delays or closures. In order to receive the latest information, make sure you have push notifications enabled, are opted in to email and sms notifications from Veho, and can receive emails from support@shipveho.com.
Q: What do I do if there is snow and ice on the road?
A: If you feel unsafe driving in snow or ice, we recommend staying off the road until weather and road conditions improve. If you are unable to finish your route, contact support.
Q: How do I contact support in bad weather conditions?
A: If you are on a route, message our support team in app, or if you are not on a route, email us at support@shipveho.com.
Q: Will Veho routes be available if there is a snow storm?
A: Veho is always closely monitoring weather conditions, especially during the winter months. If weather conditions make it unsafe for Veho to operate in a given market, we will contact drivers about suspending operations. In the case of bad weather, be on the lookout for communications from Veho.
Q: I have a route but there is a snow storm. Should I come to the warehouse or will it be canceled?
A: If there is a potential snow storm, you have a route, and you have not heard from us, the warehouse is likely still operating. If you are unsure if we are operating or if you feel unsafe due to the weather conditions, please contact support.