Spring Hill College
Office of Information Technology
IT at Spring Hill College uses the growing power of technology to enhance the learning experience of students by providing students, staff and faculty the tools and resources they need to engage in a 21st century educational experience.
System Status Updates
No issues reported - Click to Open
Internet connectivity - UP
- G Suite, CX, Cognos are all available with general Internet connectivity
Wireless - No issues reported
BadgerWeb - UP
BadgerWeb/CX bridge - UP
- Personalized data in BadgerWeb may not be available if the bridge is down
Schoology - UP
Schoology Log In - UP
Zoom - UP
Phones -UP
VPN - UP
- Remote access is not available when VPN is down
Personal Network Drives - UP
Departmental Network Drives - UP
Printing Services - UP
Helpful Links
Working from Home
Information for college employees working from home
Remote access to student resources
Using Google Meet for Virtual F2F Experience
To help ensure a consistent student experience, we are encouraging the use of Google Meet videoconferencing for any virtual face-to-face contacts, including student advising.
Express Log On for classroom computers
Review the logon instructions for classroom computers (instructor machines only, does not apply to computer labs)
Have an network or computer issue?
Submit a help ticket on FreshDesk.
Please browse the site for common solutions before submitting a ticket.
Microsoft Office and Windows
How Students can get Office 365 for Free
Office 365 Education for Students is available for free to students who are enrolled at qualifying schools. Install Office on up to 5 PCs or Macs and on other mobile devices, including Android, iPad®, and Windows tablets.
Sign up online at www.office.com/getOffice365
Learn more about using Office 365
Help with Google
Password Help
Forgot Your Password?
Reset your password using MyPassword
Changing Your Password
Change your password using MyPassword
OIT Requests
Cell Phone/Mobile Device Support Authorization Form
The form is available on the Policies and Forms page
Request OIT Review of Hardware/Software purchase
Fill out this online form to request OIT to review your hardware and software purchase
Request a second computer monitor
Fill out this form to get the process started