Spring Hill College
Office of Information Technology
IT at Spring Hill College uses the growing power of technology to enhance the learning experience of students by providing students, staff and faculty the tools and resources they need to engage in a 21st century educational experience.
System Status Updates
No issues reported - Click to Open
Please submit a support ticket if you are experiencing issues not reported here
Internet connectivity - UP
- Google Workspace, CX, Cognos are all available with general Internet connectivity
Wireless - UP
BadgerWeb - UP
BadgerWeb/CX bridge - UP
- Personalized data in BadgerWeb may not be available if the bridge is down
Canvas LMS - UP
This is an external service, see https://status.instructure.com
Respondus LockDown - UP
This is an external service, see https://support.respondus.com/support/
Zoom - UP
- This is an external service, see https://status.zoom.us/
Cognos BI Reporting - UP
Phones - UP
Please report lingering issues to the IT ticketing system
VPN - UP
- Remote access is not available when VPN is down
Personal Network Drives - UP
Departmental Network Drives - UP
Printing Services - UP
VOIP Phone System
The User Guide and training video are now available for the new campus VOIP phone system.
Working from Home
Have an network or computer issue?
Please browse the site for common solutions before submitting a ticket.
Microsoft Office and Windows
Students and Educators can get Office 365 for Free
Office 365 Education for Students is available for free to students who are enrolled at qualifying schools. Install Office on up to 5 PCs or Macs and on other mobile devices, including Android, iPad®, and Windows tablets.
Learn more about using Office 365
Help with Google
Forgot Your Password?
Changing Your Password
Cell Phone/Mobile Device Support Authorization Form
Request OIT Review of Hardware/Software purchase
Request a second computer monitor
Using Google Meet for Virtual F2F Experience
To help ensure a consistent student experience, we are encouraging the use of Google Meet videoconferencing for any virtual face-to-face contacts, including student advising.
Express Log On for classroom computers
Review the logon instructions for classroom computers (instructor machines only, does not apply to computer labs)