A virtual private network (VPN) is used to create a secure and encrypted connection between your computer and SelectQuote’s network.  The VPN acts as a tunnel to help pass data securely so that the company’s proprietary data as well as our customers’ protected health information is secure.  For this reason, logging into the VPN should become a routine part of your work day; likewise, when your work day ends, you should disconnect from the VPN.   

Your computer should have OpenVPN already installed and your VPN profile setup. All you'll need to do is log into it using your normal computer password. 

These are the two most common error messages people see and the typical solutions for resolving them:

Wrong Username/Password - Please review your username and password. These should match the credentials you used to log into the computer.

Network is Unavailable - Please make sure your ethernet cable is properly plugged in. If you have it plugged in through the docking station, move it to directly plug into the computer.