John Schrag

Healthy team culture & processes

Psychological Safety

John Schrag's face

I believe in the importance of getting the fundamentals right.  Building great technology requires great people and the right processes.  But even the best people and processes can't deliver unless the culture they work in allows it.  And culture is created by leadership.

I have more than 30 years experience as a software developer, designer, teacher, facilitator, process change leader, and design executive.   For a few years after that I ran a consultancy, helping leaders establish psychological safety, inclusive team practices, and the culture they needed to deliver at their best, avoid burnout, run powerful meetings, and retain staff.

I'm retired now, but still post articles now and again to give back to the community a little bit of what I've learned over the years.

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Recent Articles

Four servants carry a bed upon their shoulders, upon which a man is relaxing and reading.

Trading off power and comfort for honesty and teamwork

A juggler in 1985 struggles to keep three clubs in the air.

Tips for riding the storm


Psychological Safety

In this interview from 2022, I chat with Alex Smith from Fuego UX about the importance of fostering psychological safety in your development teams.  (You can see more of Alex's Design Leader Interviews on the Fuego UX YouTube Channel)

Making Change Happen

In this presentation from UXDX USA 2022 in New York City, I talk about how process change can be helped or hindered by corporate culture.  I talk about how to diagnose culture problems, and how to shift culture.