EMERGENCIES

In the event of an emergency:

Call first, if they do not answer: TEXT THEM "911 - CALL ME ASAP"

Emergencies include anything that creates a safety issue for staff or customers. Some examples include: 

Customer and Staff Emergencies:

• • Physical harm

  • Excessive verbal abuse or threatening

  • Medical emergencies (call 911 if severe enough)

  • Any other events determined as an emergency 

Call your GM, then Kim, then Clara

Kim: 937-620-1195

Clara: 937-620-9998

AFTER HOURS Facilities Emergencies (during normal business hours, call the emergency number @ 937-602-6806)

• • HVAC issues

  • Overflowing toilets

  • Clogged toilets

  • Light out in the bathroom

  • Front or back door not working properly/not locking

  • Water leaks:

    • Hot water heater

    • Major ceiling/roof leaks

    • Flooding for whatever reason

    • Broken washing machine

  • Odors in the salon that are unusual or significant, especially potential gas leaks

  • Broken glass