RooSources™: Why They Matter

What are RooSources™?

RooSources™ are the core care features within the app - designed to give you even more ways to support your pet and the community that cares for them.

These include: 1) Care Requests 2) Quick Links 3) Calendar Events

Every new pet parent gets a freemium RooSources™ starter pack—free uses that let you explore our premium tools and see how they can enhance your pet’s care.

When your starter pack runs out, it’s up to you: stay on the free version, or add extra RooSources™ individually or in multipacks—whatever fits your care style.

How do RooSources™ work?

Each RooSource™ has a specific role in supporting your pet’s care.  These include: 

• Calendar Events – A ready-to-use set to track appointments, meds, routines, or special moments

• Quick Links – One-tap access to routines, feeding notes, emergency info—whatever matters most to you 

• Care Requests – Coordinate with your care circle when you need a hand (or paw)

What is the RooSource™ Center?

The RooSources™ Center is your personal hub for managing your RooSources inside The Riley Roo Way™.

It’s where you will:

• Track how many RooSources™ you’ve used and what’s left in your freemium or purchased as add-ons

• Buy more RooSources™ through the Store if you’re running low

• Stay in control of how you use features like Calendar Events, Quick Links, and Care Requests

You’ll find the RooSources™ Center inside your Pet Parent Profile.

Is storage a RooSource™ too?

Not quite. Storage is its own standalone subscription—separate from the RooSources™.  Storage is scalable based on your needs and work alongside your RooSources™.

It gives you space to upload, save, and organize:

• Vet records

• Care documents

• Preventive Care Notes

• Anything that helps tell your pet’s story

Your Freemium Plan includes a base amount of storage to get started. If you need more, you can add a Storage Subscription—completely separate from RooSources™—and choose the space that fits your household and file needs.

What is an Add-On and how do they work?

Add-ons are additional RooSources™ you can purchase when your freemium starter pack runs out They're a flexible way to keep using the tools that matter most to your pet’s care—without needing a full subscription.

You can buy add-ons:

• For specific tools like Calendar Events, Quick Links, or Care Requests

• As single-use or discounted multipacks 

• Directly from the “Need More RooSources?” button inside your RooSources™ Center

Add-ons are one-time use but never expire, so you can use them whenever it makes sense for you. No subscription. No reset. Just what you need, when you need it—on your terms.