Note: If you are on a CUSTOMIZED PROGRAM (typically with a faculty member of your home university), you should double check your arrival info provided via email as your arrival instructions may be different from the information below.
BOOKING YOUR FLIGHT:
Before you book, triple check your program start date in your Barcelona SAE student portal.
Book a flight that arrives in Barcelona on your program start date. This means that you will depart from the US the day before. For example, if your program starts on a Thursday, you will most likely leave the US on Wednesday.
Book a flight that arrives in Barcelona before 2pm on your program start date.
AT THE AIRPORT (TERMINAL 1):
Once you arrive at the airport, you'll have to go through passport control and get your luggage. Once you've done that, follow the signs to the Arrivals Hall, where there are lots of people holding signs with names on them.
On the program start date, we will have a welcome table at Tabernnus Food & Tapas (on the right hand side when you enter the Arrivals Hall after getting your checked luggage) from 9am to 2pm. Look for the Barcelona SAE signs - our staff will be waiting for you! If you cannot find Tabernnus Food & Tapas or need to reach us for any other reason on arrival day, please send an email to arrival@barcelonasae.com or in the case of an emergency, call the program's emergency phone: +34 675 23 56 56.
Students should have a credit card or cash ready to pay for their transportation from the airport to the next destination to meet Barcelona staff. You can see all your options for getting from the airport into the city here (we recommend a taxi, which will cost around 35 euros).
FROM THE AIRPORT:
Students will be sent specific instructions via email on where to go from the airport (directly to our office, directly to the housing, or directly to another location to pick up your keys).
ARE YOU ARRIVING IN BARCELONA EARLY?
If you're arriving in Barcelona before the official arrival date:
Our Advising team will have reached out with instructions on what to do on your program start day. Follow the instructions provided and go to specified place at the time provided.
IS YOUR FLIGHT DELAYED OR CHANGED?
If your flight is delayed or changed, please email arrival@barcelonasae.com with your new information, and we'll respond via email to let you know where to go. If you haven't heard from us by the time you land in Barcelona, please call the emergency phone number (0034) 675 23 56 56.
LATE ARRIVALS
In order for students to have the best possible adaptation, it is critical that they arrive on the program start date. Furthermore, Barcelona SAE expects students to attend the required orientations. Late arrivals may be allowed only in very extenuating circumstances. Please note that requests are reviewed on a case-by-case basis and approval is not guaranteed. We advise that students do not finalize any travel arrangements until their Barcelona SAE advisor has confirmed that permission for a late arrival has been granted.
If your luggage is lost, don't panic. Unfortunately this happens more than it should, but most participants get their bags back 24-48 hours later. DON'T leave the baggage hall and DO fill out a lost luggage claim form.
Fill out the lost luggage claim report with the airline and ask that your luggage be delivered to:
IF YOU'RE IN A STUDENT RESIDENCE HALL: your housing address
IF YOU'RE IN AN APARTMENT OR HOMESTAY: our office (you can find the address here). Please note that our office building is closed on the weekends, so if your luggage is set to arrive over the weekend, you should put the address of your apartment or homestay and you need to be sure that you are home throughout the weekend to receive the luggage).
In either instance, be sure to alert either your residence hall front desk staff, homestay family, or our onsite staff that your luggage will be delivered.
The airline baggage claim service will usually give you a website and a code where you can track your misplaced bag if you want updates.
Occasionally, parents and family members will accompany their student to Barcelona before the start of the program. Please know that parents and family members are always welcome to visit Barcelona, but they will not be able to join you during the orientation activities or housing check-ins. We want you to have a seamless start to your new routine and have maximum opportunity to connect with the friends you'll be spending your study abroad semester with. Part of your success depends on you being able to navigate this transition independently. Should your parents or family members be in Barcelona during the program start date, they are welcome to stop by our office to meet our team, but they will be responsible for doing their own thing in the city while you participate in orientation and housing check-in. Of course, you are welcome to meet up with your parents and family members after the orientation activities are done for the day, but most students want to use this time to connect with friends.