Crisis Support Lines (Free, and available 24/7)
CARES (Crisis and Referral Entry Services) Line: (800) 345-9049
Available when a child is a risk to themselves or others*, or experiencing a mental health crisis. Hotline workers can also provide referrals for youth and families.
*Call 911 if a child or adult is in immediate risk of harming themselves or others
Memorial Crisis Clinic and Mobile Response: (217) 788-7070
Telehealth and in-person capabilities providing crisis screening and intervention services for all ages and all insurances, at no fee.
Available 24/7/365 to residents in Sangamon, Menard, Morgan, Scott, Logan, Mason, and Christian counties.
Crisis Text Line: 741741
Confidential support for individuals in crisis. Text “HOME” to this number to speak with a crisis counselor.
National Runaway Safeline: (800) RUNAWAY (786-2929)
For runaway and homeless youth (or youth at-risk of running away or becoming homeless) and their family members.
National Suicide & Crisis Lifeline: 988 or (800) 273-TALK (8255)
Confidential support for individuals in distress or crisis.
Social/Emotional Support Lines (Free)
Illinois Department of Human Services “Call4Calm”: 552020
Anonymous support text line for people experiencing stress or mental health symptoms due to COVID-19. Individuals who text “TALK” to the number will receive a call from a local mental health provider within 24 hours.
Illinois Mental Health Collaborative “Warm Line”: (866) 359-7953
Phone support for individuals with mental health and/or substance use challenges and their families. Available Monday through Saturday, 8am-8pm.
Memorial Behavioral Health Support Hotline: (217) 588-5509
Provides support to individuals experiencing anxiety or stress due to COVID-19, even if they are not Memorial Behavioral Health patients. Available 8am-8pm Monday through Friday.
SAMHSA's (Substance Abuse and Mental Health Services Administration) National Helpline: (800) 662-HELP (4357)
Offers confidential treatment referral and information service for individuals and families facing mental and/or substance use disorders. Available 24/7.