Available to PHCCLA Members  and Non-Members

Members Cost: $299

Non-Members Cost: $399

Learn to effectively address concerns, articulate value, and ensure customers understand the necessity of the work. Transform service calls into sales opportunities while maintaining technical integrity.

In this course, you will learn to:

• Build rapport and trust with customers

• Present solutions so customers understand

• Handle price objections

• Communicate value effectively to motivate customer action

• Develop long-term customer relationships that drive business growth

View Syllabus