Contacts
Insurance Department | Insurance Carriers | Third-Party AdministratorsOUSD Insurance Staff
Oceanside, CA 92058
P: (760) 966-4434
F: (760) 433-7204
DO_Insurance@oside.us
(Internal use only)Monday - Friday7:30 AM - 4:00 PM
Program Oversight:
System Programming
Escalated Service Issues
Special Event Coordination
1095-Cs
W2 Corrections (benefits & TSAs)
Payroll Transactions
Imputed Income Tax
Taxable Gifts
Orientations / Presentations
New Management
All About Benefits
Retirement
Medicare
Eligibility Data Transfers
Website Design / Management
Program On-Boarding / Implementation
Carrier Billing
Employee Wellness Program Director
Employee Assistance: A - M
Claim Issues
Payroll Transactions
Benefit Contributions
Café Plan Cash
Flexible Spending
Voluntary Plan Premiums
Dependent Verifications
Dependent Child Age-Outs
New Hire Orientations
Scheduling
Presenting
Retiree & COBRA Assistance
Employee Assistance: N - Z
Claim Issues
Payroll Transactions
Benefit Contributions
Café Plan Cash
Flexible Spending
Voluntary Plan Premiums
403(b) / Roth 403(b) / 457(b)
New Hire Orientations
Presenting
Retiree & COBRA Assistance
Website Design / Management
Employee Wellness Incentive Tracking
Insurance Carriers
Express Scripts
(800) 918-8011
Plans:
VEBA - UnitedHealthcare plans' prescription benefit
The Hartford
(800) 331-7234
Plans:
The Hartford Group Term Life & AD&D
Voluntary Term Life
Voluntary AD&D
MetLife
(800) 880-1800 Dental
(800) 821-6400 Legal
Plans:
MetLife Dental HMO
MetLife Legal Plans
OptumHealth
www.myoptumhealthphysicalhealthofca.com
(800) 428-6337
Plans:
VEBA - All medical plans' chiropractic benefit
UnitedHealthcare
(888) 586-6365
Plans:
UHC Journey HMO - Alliance 25
UHC Journey HMO - Harmony 25
UHC Performance HMOs Plan D -
Network 1
UHC SignatureValue HMOs
Harmony 20
UMR Nexus ACO PPO: www.umr.com
(800) 826-9781
UMR OOS OpenChoice PPO: www.umr.com
(800) 826-9781
Third-Party Administrators
Benefitfocus
https://secure3-enroll.com/go/osideusd
(877) 336-8082
Online enrollment / change / term site
Current benefits
Plan detail information
Retirement planning tools
Insurance assistance videos
ACA & Medicare resources
California Schools VEBA
www.vebaonline.com
(888) 276-0250
VEBA Advocacy: www.vebaonline.com/contact
2nd Opinion assistance
Referral assistance
Quality of care issues
Carrier / doctor concerns
Transition of Care (TOC) assistance
Carrum Health
(888) 855-7806
UnitedHealthcare UMR Nexus ACO PPO:
Precertification for procedures:
Spine
Orthopedic
Coronary Artery Bypass Graft
Bariatric
Fringe Benefits Consortium
Email: FBCSupport@planmember.com
(833) 752-6322
403(b) / 457(b) / Roth 403(b) plan information
Retirement Specialist appointment requests
Retirement planning tools
Approved TSA vendor list
Plan forms (distribution / exchange / rollover / loan / excess contributions)
HealthInvest HRA
(844) 342-5505
UHC Journey HMO Plans - Alliance & Harmony HRA accounts
Eligibility confirmation
Account balances / transaction details information
Debit card request center
Report lost / stolen cards
Reimbursement processor
Claim verification
Eligible expenses guide
KeenanDirect
(855) 653-3626
Medicare-eligible persons
Medicare enrollment assistance
Medicare Supplement / Advantage plans locator
Medicare retirement specialist services
Non-Medicare eligible persons
Covered California enrollment assistance
Toll-free, personalized specialist services
Ancillary and supplemental plan locator
MidAmerica
https://midamerica.wealthcareportal.com
(800) 430-7999
Qualified retirees' HRA accounts
Account balances / transaction details information
Debit card request center
Report lost / stolen cards
Reimbursement processor
Claim verification
Eligible expenses guide
Inspira Financial/ PayFlex Systems®, USA
(800) 284-4885
Flexible Spending Account & COBRA Administrator
Eligibility confirmation
Account balances / transaction details information
Debit card request center
Report lost / stolen cards
Reimbursement processor
Claim verification
Savings calculators
Eligible expenses guide
Qualifying Life Event notices
COBRA premium payments & account management
COBRA eligibility
SchoolsFirst FCU
https://www.schoolsfirstfcu.org
(800) 462-8328 ext. 4727
Salary Reduction Agreement submissions
403(b) / 457(b) / Roth 403(b)
Form assistance
Fund distributions / rollovers / loans
Excess contribution form processor