NASD Help & Support
Instructional Technology Integrators
We are here to support teaching staff with integrating technology with intention in teaching and learning. Your ITI is ready to provide resources, collaborate with you on lesson design, model lesson delivery with technology, and/or co-teach lessons with you.
Technology Services
is here to support staff, students, and parents in using district-provided hardware and software by troubleshooting and maintaining district resources.
CMS & IMS
NASH & NAI
FES & MMS
The Technology Service Desk (CAO and remote) is staffed daily from 8:00 am - 4:00 pm and can be contacted via email, the Service Desk portal and telephone. There are also Service Desk locations at NAI (307) and NASH (267), staffed from 7:00am - 2:30pm.
🌐https://servicedesk.northallegheny.org
📧 servicedesk@northallegheny.org
☎️ 412-369-5849
BWE & PES
MCK & PES
NACA:
Explore Technology Services' how-to's and commonly asked questions.
General Troubleshooting
YouTube Videos Troubleshooting
To share YouTube videos with Students, Teachers MUST
be logged into YouTube with your NA Google account
approve any/all videos you want students to view - click the "Approve" button located below the video
To access YouTube videos from their teacher, students MUST be logged into the Safari app or Chrome using their NA Google accounts
go to Google.com in Safari, and click "Sign In"
go to YouTube.com and click "Sign in" in the upper right hand corner of the screen
re-enter NA Google account info when prompted - comments and suggested videos will not appear for students
Student NA Google Account Information:
Username: tigerid@nastudents.org
Password: Tiger ID password for grades 3-8, nacubs for grades K-2
The District has prioritized ease of access to educational technology resources by providing a single sign-on (SSO) portal to lessen the number of usernames and passwords that students and teachers use on a daily basis. This portal is known as TigerID. The icon above should appear on all District iPads and laptops and will take users to the TigerID login portal.
All students and employees have been assigned a TigerID and password. Employees and Students should log in daily to access common NASD online resources, such as Drive, Blackboard, and online textbooks. If a student or employee has forgotten their TigerID or password, please contact the Service Desk.