IT / Digital Strategy

Key Contacts

Digital Strategy Knowledge Base

Access the IT/Digital Strategy Knowledge Base to find quick answers to questions and how-to guides: Knowledge Base (k12insight.com) 

Technology Help Portal

Single point of outreach for IT service requests and issues: Technology Help Portal (k12insight.com)  

In-LEA Innovation Schools

In-LEA innovation schools are required to remain on the IPS Network and opt into IPS IT services. Costs for these services are included in SBA and are not subject to separate reductions through the monthly passthrough process.

Innovation Service Model Options for 2024-25

During the 24-25 Innovation Kickoff meeting, the Digital Strategy team presented these slides as an overview of the year. 

Device Purchases 

The Personal Productivity Service from IPS IT - including device support - requires that device purchases be coordinated with IPS IT and IPS Procurement, to ensure that the Innovation School purchases supported makes/models and configurations. Request pricing information from Laraine Zook in IPS Purchasing at zookl@myips.org. 

Managed Print

Managed print is a procurement initiative that began in 2020. New Cannon printers in IPS buildings sync to Papercut, which monitors print usage via the IPS Network.

Schools without access to the IPS network will not be able to use managed print and will be billed directly by Cannon for their usage if Cannon devices are in the building. For more information about managed print, please reference the innovation services catalog by clicking here.  

Managed Print/PaperCut + Cannon IV resources:

• FAQ’s: Managed Print with Cannon IV

• IPS Managed Print Training Deck

• Intra Cost Sharing - PaperCut Funds

• Managed Print Updates

• IPS Managed Print contacts: John Young (YoungJ@myips.org), Mildred Williams (Williami@myips.org), and Ronald Craig (CraigR@myips.org). 

For large scale printing jobs, IPS works with Printing Partners. Our contact there is Joel O'Brien: Joel@printingpartners.net. 

School Based Asset Inventory (SBAI)

School-based Asset Inventory (SBAI) contacts should be updated annually. If you do not have an SBAI on the SBAI tab at this link, please contact Laura Lowe to register users for SBAI access. All schools that receive district devices should have SBAI’s, as these are the personnel responsible for managing assets in Destiny. Properly maintaining and tracking devices in Destiny will likely be a pre-condition for future device refresh for those schools that opt into IPS IT services. 

SBAI Training Page.

Account Management for Innovation Schools (AMIS)

AMIS, or account management for innovation schools, is a critical tool used to ensure schools have individuals in their buildings with @myips.org credentials. Accessing systems like MUNIS, for example, requires an @myips.org credential. @myips.org emails are also helpful for entering McKinney Vento transportation requests and watching training materials on Microsoft Stream. Please ensure you are updating your AMIS lists annually and reference this training document for additional guidance. 

IT/Digital Strategy Quick Links

Digital Strategy Change Management and School Support

Cheat Sheet for district approved parent communication platforms

IPS Staff Technology Responsible Use Agreement

The YouTube application has been removed from all student iPads for their safety and security. If teachers need to utilize a YouTube video for instruction, they can request the link to be unblocked for students through the Technology Help Portal. 

Multi-Factor Authentication

Out of LEA MFA overview and office hours recording. 

Link to Duo mobile app initial enrollment instructions here.